Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Talented Leader with good planning and execution skillsets, safe product handling and preparation as well as excellent customer service skills. Offering 25 years of experience in effective team leadership, fostering team buy-in and successful goal attainment. Performance-driven and detail-oriented with methodical approach to following through on every need. Keen ability to bring authenticity to any environment and establish positive nurturing relationship with consumers lending to high recidivism and consumer promotion of the business.

Skills
  • Excellent Productivity
  • Meaningful Profit Margin Maintenance
  • Stellar Product Presentation
  • Clientele Establishment
  • State and Federal Regulations
  • Time Management
  • Process Monitoring
  • Attention to Detail
  • Decision Making
  • Inventory Taking
  • Customer Relations
  • Logistics Coordination
Education
McNeese State University Lake Charles Louisiana, Expected in Associate of Arts : Sociology - GPA :
Lamar University Beaumont, TX Expected in Associate of Science : Substance Abuse Counseling - GPA :
Lamar University Port Arthur, TX, Expected in Associate of Science : Criminal Justice - GPA :
Accomplishments
  • Became first African American Senior Executive in company's history
  • Developed Assessment Tool for company-wide usage across 54 facilities
  • Opened a full-service restaurant & bar with no prior experience nor expertise specific to the industry
  • Developed and executed a full business plan
  • Repurposed a corner store into a quaint "New Orleans themed" successful neighborhood restaurant & bar
  • Generated organic growth by 200% in first 12 months
  • Offered a location in the FedEx Forum after 6 months of operation
  • Owned Seafood Restaurant named #1 in city of Memphis after 1 year
  • Generated 600+K Revenue in 3rd year of operation
  • 4.75 Star Yelp Rating throughout life of business
Work History
American Cancer Society - Food Truck Owner/Operator
Portland, OR, 05/2020 - Current
  • Established customer base by producing excellent product and utilizing social media platforms to promote the business.
  • Provided consistent quality and customer service as primary priorities.
  • Analyzed cost of production and developed dashboard for controls.
  • Controlled costs and optimized spending via restructuring of budgets for inventory purchasing.
  • Evaluated report data to proactively adjust and enhance operations.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Mardi Gras Memphis Restaurant & Bar - Business Owner/Operator
City, STATE, 07/2015 - 12/2020
  • Put together realistic budgets based upon costs and fees for successful business operating.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
  • Fostered CRM (customer relations management) initiatives by promoting environment of interpersonal communication and customer service.
  • Monitored staff performance, providing final-say assessment over all inquiries.
  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Optimized team hiring, training and performance.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Trained and motivated employees to perform daily business functions.
  • Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Learned and remained updated on statutory requirements and regulations.
  • Provided outstanding coaching to employees to boost productivity.
Behavioral Health - Senior Executive Director
City, STATE, 06/2006 - 06/2016
  • Managed 4-state region (Louisiana, Texas, Tennessee & Colorado) for company and 200+ employees
  • Managed 1M Budget for 9 facilities within my region
  • Increased company census through collaborative effort with teams
  • Hired, managed, and trained employees to maximize productivity while adhering to best practices and protocols.
  • Established performance goals for facilities and milestone methods.
  • Initiated on-time, under-budget project management
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Supported regulatory compliance by overseeing all audits to verify protocol adherence.
  • Interacted well with physicians, nurses, and clinicians and patients to build connections and nurture relationships.
  • Implemented long-term growth initiatives by developing fun and competitive strategies.

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Resume Overview

School Attended

  • McNeese State University
  • Lamar University
  • Lamar University

Job Titles Held:

  • Food Truck Owner/Operator
  • Business Owner/Operator
  • Senior Executive Director

Degrees

  • Associate of Arts
  • Associate of Science
  • Associate of Science

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