Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Talented Leader with good planning and execution skillsets, safe product handling and preparation as well as excellent customer service skills. Offering 25 years of experience in effective team leadership, fostering team buy-in and successful goal attainment. Performance-driven and detail-oriented with methodical approach to following through on every need. Keen ability to bring authenticity to any environment and establish positive nurturing relationship with consumers lending to high recidivism and consumer promotion of the business.

Accomplishments
  • Became first female Senior Executive in company's history
  • Developed Assessment Tool for company-wide usage across 54 facilities
  • Opened a full-service restaurant & bar with no prior experience nor expertise specific to the industry
  • Developed and executed a full business plan
  • Generated organic growth by 200% in first 12 months
  • Offered a FedEx Forum location after 6 months of operation
  • Owned Restaurant named #1 in city after 1 year
  • Generated 600+K Revenue in 3rd year of operation
  • 4.75 Star Yelp Rating throughout life of business
  • Friend and Provider for St Jude’s, Rhodes College, Fed Ex World Office, & Target House,
Skills
  • Autonomous & Self Starter
  • Entrepreneurial Successes
  • Proficient Real Estate Investment
  • Excellent Profit Margins Property Management
  • Excellent Productivity
  • Meaningful Profit Margin Maintenance
  • Stellar Product Presentation
  • Clientele Establishment
  • State and Federal Regulations
  • Time Management
  • Process Monitoring
  • Attention to Detail
  • Decision Making
  • Inventory Taking
  • Customer Relations
  • Logistics Coordination
Work History
Owner Operator, 08/2020 to Current
American Cancer Society, , Lake Charles, LA
  • Market research and analysis for property investment
  • Secured three properties I’m three cities for utilization of short/long term rentals
  • Promoted operational efficiency and productivity by managing budgets, accounts, and costs.
  • Performed statistical analyses to gather data for operational and forecast property needs.
  • Assessed damaged materials and property & organized needed repairs and/or submitted documentation to AIRBNB in a timely fashion.
  • Acquired and maintained 4.9 Star Property ratings on each property with 85% occupancy
Food Truck Owner/Operator , 05/2020 to Current
Mardi Gras Memphis Restaurant & Bar, ,
  • Established customer base by producing excellent product and utilizing social media platforms to promote the business.
  • Provided consistent quality and customer service as primary priorities.
  • Analyzed cost of production and developed dashboard for controls.
  • Controlled costs and optimized spending via restructuring of budgets for inventory purchasing.
  • Evaluated report data to proactively adjust and enhance operations.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Business Owner/Operator, 07/2015 to 12/2020
Behavioral Health, ,
  • Put together realistic budgets based upon costs and fees for successful business operating.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
  • Fostered CRM (customer relations management) initiatives by promoting environment of interpersonal communication and customer service.
  • Monitored staff performance, providing final-say assessment over all inquiries.
  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Optimized team hiring, training and performance.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Trained and motivated employees to perform daily business functions.
  • Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Learned and remained updated on statutory requirements and regulations.
  • Provided outstanding coaching to employees to boost productivity.
Senior Executive Director, 06/2006 to 06/2016
Company Name, ,
  • Managed 4-state region (Louisiana, Texas, Tennessee & Colorado) for company and 200+ employees
  • Managed 1M Budget for 9 facilities within my region
  • Increased company census through collaborative effort with teams
  • Hired, managed, and trained employees to maximize productivity while adhering to best practices and protocols.
  • Established performance goals for facilities and milestone methods.
  • Initiated on-time, under-budget project management
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Supported regulatory compliance by overseeing all audits to verify protocol adherence.
  • Interacted well with physicians, nurses, and clinicians and patients to build connections and nurture relationships.
  • Implemented long-term growth initiatives by developing fun and competitive strategies.
Education
Associate of Arts: Sociology, Expected in
McNeese State University - Lake Charles Louisiana,
GPA:
Associate of Science: Substance Abuse Counseling, Expected in
Lamar University - Beaumont, TX
GPA:
Associate of Science: Criminal Justice, Expected in
Lamar University - Port Arthur, TX,
GPA:

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Resume Overview

School Attended

  • McNeese State University
  • Lamar University
  • Lamar University

Job Titles Held:

  • Owner Operator
  • Food Truck Owner/Operator
  • Business Owner/Operator
  • Senior Executive Director

Degrees

  • Associate of Arts
  • Associate of Science
  • Associate of Science

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