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Food Truck Operator Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Hardworking and reliable Customer service with strong ability in Answering phones and Walking customers through basic troubleshooting. Offering patience and willingness to learn, oriented and focused and creative and resourcefulness . Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Customer service
  • Team building
  • Troubleshooting
  • Analytical
  • Computer skills
  • Organization
  • Coordination
  • Time management
  • Flexible
  • Communication
  • Work ethic
  • Relationship building
  • Organizational skills
  • Critical thinking
  • Planning
  • Active listening
  • Project planning
  • Working collaboratively
  • Leadership
Experience
12/2020 to 05/2021
Food Truck Operator Center For Specialized Services Saint Louis, MO,
  • Created new recipes with overstocked product to entice customers and move product quickly.
  • Identified top-selling products and hot ideas to create customer favorites and improve brand identity.
  • Optimized small workspace to maximize utility of sometimes cramped food truck working area.
  • Prioritized service to develop relationships and improve customer regularity.
  • Juggled high volume of orders during lunch rush while making sure every customer received food as ordered.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Trained employees on cooking techniques, safety standards and performance strategies.
05/2018 to 12/2020
Front Desk Agent Travel + Leisure Co. Phoenix, AZ,
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Responded to inquiries and room requests made online, by phone or email.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Coordinated with internal departments to handle wide range of guest needs.
  • Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns.
  • Set guest and group reservations and processed check-ins and check-outs.
  • Contacted housekeeping services and maintenance personnel regarding problems with guest rooms.
  • Completed end-of-day reporting and balanced registers to maintain financial accuracy.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Input customer data using Word software and made immediate updates to reflect room changes.
  • Monitored reservations to track incoming parties and special events.
  • Conducted market surveys and industry studies to identify need and demand for new clientele.
  • Facilitated front desk operations for busy high-volume hotel.
  • Supported daily operations of hotel front desk, including guest communication and concierge duties in Deborah Gill absence.
  • Arranged special accommodations for guests to maintain optimal satisfaction.
  • Drafted and maintained incident reports, daily activity logs and other documents requested by management.
  • Pleasantly greeted every guest approaching front desk, maintaining upbeat demeanor even during moments of stress.
  • Posted charges, updated accounts and issued bills to departing guests.
  • Computed guest billings and posted charges to room accounts.
  • Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
  • Maintained smooth operations by correctly assigning rooms and coordinating efficient guest check-ins and check-outs.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
05/2008 to 12/2010
Customer Service Agent Johnson Controls, Inc. Avon, MA,
  • Managed high-volume of inbound and outbound customer calls.
  • Boosted productivity by maintaining strong call control and quickly working through scripts to address diverse problems.
  • Investigated and solved routine, complex and long-standing customer issues each day.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Documented conversations with customers to track requests, problems and solutions.
  • Responded to customer requests for unavailable products and suggested other suitable options.
  • Returned all routine and general customer calls in good time.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
Education and Training
Expected in 06/1989
GED:
Family Academy Christian Education - Woodsfiels,
GPA:

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83Good

Resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Family Academy Christian Education
Job Titles Held:
  • Food Truck Operator
  • Front Desk Agent
  • Customer Service Agent
Degrees
  • GED

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