Food Truck Operator Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Hardworking and reliable Customer service with strong ability in Answering phones and Walking customers through basic troubleshooting. Offering patience and willingness to learn, oriented and focused and creative and resourcefulness . Highly organized, proactive and punctual with team-oriented mentality.

  • Customer service
  • Team building
  • Troubleshooting
  • Analytical
  • Computer skills
  • Organization
  • Coordination
  • Time management
  • Flexible
  • Communication
  • Work ethic
  • Relationship building
  • Organizational skills
  • Critical thinking
  • Planning
  • Active listening
  • Project planning
  • Working collaboratively
  • Leadership
12/2020 to 05/2021
Food Truck Operator Center For Specialized Services Saint Louis, MO,
  • Created new recipes with overstocked product to entice customers and move product quickly.
  • Identified top-selling products and hot ideas to create customer favorites and improve brand identity.
  • Optimized small workspace to maximize utility of sometimes cramped food truck working area.
  • Prioritized service to develop relationships and improve customer regularity.
  • Juggled high volume of orders during lunch rush while making sure every customer received food as ordered.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Trained employees on cooking techniques, safety standards and performance strategies.
05/2018 to 12/2020
Front Desk Agent Travel + Leisure Co. Phoenix, AZ,
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Responded to inquiries and room requests made online, by phone or email.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Coordinated with internal departments to handle wide range of guest needs.
  • Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns.
  • Set guest and group reservations and processed check-ins and check-outs.
  • Contacted housekeeping services and maintenance personnel regarding problems with guest rooms.
  • Completed end-of-day reporting and balanced registers to maintain financial accuracy.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Input customer data using Word software and made immediate updates to reflect room changes.
  • Monitored reservations to track incoming parties and special events.
  • Conducted market surveys and industry studies to identify need and demand for new clientele.
  • Facilitated front desk operations for busy high-volume hotel.
  • Supported daily operations of hotel front desk, including guest communication and concierge duties in Deborah Gill absence.
  • Arranged special accommodations for guests to maintain optimal satisfaction.
  • Drafted and maintained incident reports, daily activity logs and other documents requested by management.
  • Pleasantly greeted every guest approaching front desk, maintaining upbeat demeanor even during moments of stress.
  • Posted charges, updated accounts and issued bills to departing guests.
  • Computed guest billings and posted charges to room accounts.
  • Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
  • Maintained smooth operations by correctly assigning rooms and coordinating efficient guest check-ins and check-outs.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
05/2008 to 12/2010
Customer Service Agent Johnson Controls, Inc. Avon, MA,
  • Managed high-volume of inbound and outbound customer calls.
  • Boosted productivity by maintaining strong call control and quickly working through scripts to address diverse problems.
  • Investigated and solved routine, complex and long-standing customer issues each day.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Documented conversations with customers to track requests, problems and solutions.
  • Responded to customer requests for unavailable products and suggested other suitable options.
  • Returned all routine and general customer calls in good time.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
Education and Training
Expected in 06/1989
Family Academy Christian Education - Woodsfiels,

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Resume Strength

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Resume Overview

School Attended
  • Family Academy Christian Education
Job Titles Held:
  • Food Truck Operator
  • Front Desk Agent
  • Customer Service Agent
  • GED

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