Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary
Motivated, personable business professional with thorough knowledge of generally accepted office procedures and practices, grammar, spelling, and punctuation. Knowledge of data base, word processing, and spreadsheet software. Ability to communicate, verbally and in writing, in a clear, concise manner and to maintain high confidentiality of sensitive information. Talent for quickly mastering technology - recently completed Microsoft Office Suite certificate course. Diplomatic and tactful with professionals and non-professionals at all levels. Demonstrated history of producing accurate, timely reports meeting stringent guidelines. Flexible and versatile - able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences.
Core Qualifications
  • Word
  • People Soft
  • QuickBooks
  • Excel Dashboard
  • Power Point
  • Computer Savvy
  • Customer
  • Project Management
  • Excel
  • Excellent team-building skills
  • ARMS and Lotus Notes
  • Oracle
  • Report Preparation
  • Written Correspondence
  • Service
  • Scheduling
  • SAP
  • Access
  • Access
  • Thrive in deadline-driven environments.
10/2012 to Current
Food Service Vending Coordinator Sbm Management Kona, HI,
  • Designing and implementing critical process improvements in the areas of sourcing, fulfillment, merchandizing and purchasing that ensures the greatest return on investment.
  • Driving new business relationships to support product introductions and improved market share, this position.
  • Responds with timeliness and requirements within 24-48 business hours of request.
  • Provide support as needed to FSV sales team.
  • Scorecard detailing all projects including quantity, description, owners, timelines, status and issues if any each period.
  • Minimize out of stock account for seasonality and changing trends in account management of FSV.
  • Serve as central point of contact linking field sales and customers with suppliers.
  • Generate spreadsheets or reporting when requested by fields sales and marketing.
  • Facilitate order changes and short lead time requests.
  • Identify and act upon sales opportunities providing size, cost and point of sale options.
  • Ability to communicate professionally and effectively both verbally and in written communication.
  • Anticipates and identifies needs, is flexible and follows through.
  • Gathers relevant data, grasps complexities, determines and implements solutions with minimal supervision.
  • Consistently develops effective relationships through trust and respect, being fair, open and approachable.
  • Ability to identify existing conflicts, professionally gives and receives feedback, and mutually agrees on next steps on solutions.
  • Ability to positively and effectively coach other team members when needed.
10/2010 to 10/2012
SFS Direct A/P Accounting Coordinator Aqua Finance Wausau, WI,
  • Reconciling ERS, POR and manual vendor statements, processing manual invoices with 3-way matching, resolving parked/blocked invoices, and GRIR items.
  • Resolve open issues on SAP ERS,.
  • Oracle POR and manual vendor statements.
  • Process invoices for payment accurately and timely, while meeting productivity requirements.
  • Resolve issues such as quantity, pricing discrepancies, and receiving errors between vendors, buyers, and plant personnel.
  • Prepare complex reports for management care organizations and production companies, ensuring full compliance with agency requirements and tight deadlines.
  • Effectively analyze massive amounts of customer data.
  • Utilize strong data management and computer literacy skills to manipulate large data sets.
  • Apply a wide variety of high-level statistical and mathematical techniques to complicated processes analytical problems.
  • Communicate technical concepts to clients using layman's terms to facilitate understanding.
04/2010 to 10/2010
A/P Accounting Coordinator Adecco Staffing City, STATE,
  • Rapidly learn and master varied computer programs.
  • Assigns and records or stamps identification numbers or codes to index materials for filing.
  • Authorizes or documents materials movement, using logbook or computer and traces missing files.
  • Inspects or examines materials or files for accuracy, legibility, or damage.
  • Sorts or classifies information, according to content, purpose, user criteria, or chronological, alphabetical, or numerical order.
  • Provides customer services such as, order placement and account information.
  • Research account to find solutions feasible for customer and company.
  • Author professional correspondence to customers and vendors.
  • Integrate and manage data from various systems including CIS, CIS , Siebel, SAP, and external sources.
08/2009 to 02/2010
Account Manager TXU City, STATE,
  • Negotiate and close sales transactions that meet or exceed goals for businesses.
  • Conduct telephone and/or email sales calls with prospective customers.
  • Educate the customer on benefits of TXU Energy's products & services.
  • Collect or verify customer contact, business profile and service point information as well as credit information.
  • Create and track sales opportunity information all deals via Salesforce Review the customer's usage/profile to ensure pricing accuracy, as applicable.
  • Back up for responsible for Inbound calls in assistance customers with acquisition, renewal, and price quotes and offer valued products with competitive prices.
  • Exceeded team sales goals.
  • Contacted new and existing customers to discuss how their needs could be met through specific products and services.
  • Ranked in top [5]% of sales representatives out of [16] representatives.
  • Surpassed annual quota by [50].
  • Delivered exceptional account service to strengthen customer loyalty.
  • Answered customers' questions about products prices, availability, uses and credit terms.
03/2009 to 05/2009
Lister US Census Bureau City, STATE,
  • Effectively analyze massive amounts of customer data.
  • Utilize strong data management and computer literacy skills to manipulate large data sets.
03/2007 to 02/2009
Accounting Clerk Southern Methodist University City, STATE,
  • Wrote Procedural and Policy guidelines for company.
  • Interact with clients, vendors and visitors.
  • Answer telephones and transfer to appropriate staff member.
  • Provides customer services such as, order placement and account information.
  • Research account to find solutions feasible for customer and company.
  • Finances: accounts payable/receivable, invoicing, insurance billing, budgeting.
08/2001 to 11/2006
Error Resolution Syzygy City, STATE,
  • Maintaining over 3000 current freight carrier invoices weekly.
  • Contacting and overseeing over 78 freight, air, cargo and rail carriers daily.
  • Effective customer relations producing an overwhelming customer satisfaction rating.
  • Management of a team of 7.
  • Training of SAP and Oracle programs including entry of service invoices and hard good invoices,.
  • carrier payment entry and resolution, external entry and resolution of invoices, credit entry &.
  • resolution.
  • Intra-company resolution with mill locations on global scale.
  • Critical thinking for crucial, time sensitive projects.
  • Wrote procedural manual for payment of freight carrier invoices.
Expected in 2016
MBA: Management
American Intercontinental University - Schaumburg, IL
Expected in 2015
BBA: Management
American Intercontinental University - Schaumburg, IL
Expected in 1998
Associate of Arts:
Kilgore College - Kilgore, TX
Professional Affiliations
National Black MBA Association
Delta Mu Delta International Honor Society
Dallas Admin Awards Committee Member
Professional Women's Network
International Boarding & Pet Services Association - IBPSA
account management, accounts payable, agency, benefits, billing, budgeting, central point of contact, coach, com, competitive, computer literacy, content, credit, Critical thinking, clients, customer relations, customer satisfaction, customer services, data management, Designing, Driving, email, filing, Inspects, insurance, Process invoices, invoicing, team-building, Lotus Notes, Mgmt, marketing, market, materials, merchandizing, Access, Excel, Power Point, Word, mill, next, Office Skills, Oracle, Paralegal, People Soft, personnel, pricing, processes, producing, Project Management, purchasing, QuickBooks, receiving, Reconciling, reporting, Research, sales, SAP, Scheduling, Siebel, spreadsheets, supervision, telephone, telephones, Author, Written, written communication

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School Attended

  • American Intercontinental University
  • American Intercontinental University
  • Kilgore College

Job Titles Held:

  • Food Service Vending Coordinator
  • SFS Direct A/P Accounting Coordinator
  • A/P Accounting Coordinator
  • Account Manager
  • Lister
  • Accounting Clerk
  • Error Resolution


  • MBA
  • BBA
  • Associate of Arts

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