Food Service Team Member Resume Example
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FOOD SERVICE TEAM MEMBER
Professional Summary
Knowledgeable and dedicated customer service professional with extensive experience in the retail industry . Solid team player with outgoing , positive demeanor and proven skills in establishing rapport with clients . Motivated to maintain customer satisfaction and contribute to company success . Specialize in quality , speed and process optimization . Articulate , energetic and results-oriented with exemplary passion for developing relationships , cultivating partnerships and growing businesses .
Skills
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Work History
Food Service Team Member | 12/2020 to Current
Twice Daily - Livingston , TN
Twice Daily - Livingston , TN
- Kept register accurate through correct billing, payment processing and cash management practices.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Received orders from customers and input into order management system.
- Prepared and expedited food orders to support waitstaff and other team members.
- Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Counted cash in register drawer at beginning and end of shift.
FT Sales Associate | 08/2019 to 12/2020
Tory Burch - Farmington , CT
Tory Burch - Farmington , CT
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Tracked stock using company inventory management software.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Educated customers on promotions to enhance sales.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Engaged with customers to effectively build rapport and lasting relationships.
- Processed product returns and assisted customers with other selections.
- Prepared merchandise for sales floor by pricing or tagging.
- Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
PT Brand Ambassador | 02/2019 to 03/2020
Ralph Lauren - Livermore , CA
Ralph Lauren - Livermore , CA
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Educated customers on promotions to enhance sales.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Food Service Supervisor | 08/2015 to 06/2019
American Dining Creations - Utica , NY
American Dining Creations - Utica , NY
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Kept guest and work areas clean, organized and sanitized per established standards.
- Maintained compliance with company policies and procedures for food safety, sanitation and quality.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Ordered new supplies and food to maintain service levels.
- Established and managed team schedules and shift assignments.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Reviewed and approved employee schedules and timesheets.
- Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Greeted customers at deli counter to fulfill requests and answer questions.
- Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
Education
Triton High School - City, State | High School Diploma06/2015
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Resume Overview
School Attended
- Triton High School
Job Titles Held:
- Food Service Team Member
- FT Sales Associate
- PT Brand Ambassador
- Food Service Supervisor
Degrees
- Triton High School - City , State | High School Diploma
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