LiveCareer-Resume

food service team member resume example with 2+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
01/2019 to 06/2020 Food Service Team Member Ikea North America Services, Llc | Berwyn Heights, MD,
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Sought out and implemented methods to improve service and team performance to boost business sustainability.
  • Cleaned utensils, dishes and glasses for customer use.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Completed prepping, cleaning and other kitchen duties to support cooks.
  • Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Made orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Prepared large batches of [Type] food according to standard recipes.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Upheld food safety standards at all times.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Washed, peeled, cut and measured recipe ingredients.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Monitored inventory and promptly reported food items requiring reorder.
  • Distributed supplies, utensils and portable equipment.
  • Complied with company service standards, including inventory and cash control procedures.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Verified compliance with all sanitation and safety requirements.
  • Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
02/2018 to 09/2019 Wawa Team Member Papa John's | Athens, GA,
  • Maintained accurate records of purchases, titles and sales to facilitate planning and sustain best practices.
  • Collaborated with [Job title] to delegate repair duties and maintain customer satisfaction.
  • Learned all aspects of [System] and [System] to complete repairs according to up-to-date specifications and standards.
  • Looked for ways to go above and beyond job requirements.
  • Prepared [Type] products for quality tests and packaging by safely operating [Tool] and closely following directions.
  • Built and maintained effective working relationships with peers and upper management.
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Coordinated work across disciplines to handle project needs and meet timelines with optimal efficiency.
  • Completed ongoing quality checks on [Type] products, closely following strict quality assurance guidelines.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Picked up and moved boxes weighing [Number]+ pounds.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Assembled complex components using [Type] equipment after careful review of all project specifications and directions.
  • Maintained [Type] and [Type] equipment to promote consistent functionality and kept meticulous records of all repair work.
  • Packed and scanned completed orders for accurate shipment to final destinations.
  • Completed skilled finishing work with excellent process knowledge and advanced manual dexterity.
02/2018 to 07/2019 Restaurant Team Member Giant Eagle | Elizabeth, PA,
  • Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
  • Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Sent orders to kitchen staff by [Action].
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Processed customers' payments and provided receipts.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Greeted newly seated guests quickly and efficiently.
  • Calculated charges, issued table checks and collected payments from customers.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
01/2018 to 06/2019 Wedding Caterer JAM Catering | City, STATE,
  • Placed orders for food and supplies needed for proper set up and preparation.
  • Practiced various safety methods daily to avoid food spoilage and food borne illnesses.
  • Cleaned utensils, dishes and glasses for customer use.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Added garnishes and other finishing touches to improve plating presentation.
  • Employed knowledge of cutlery and culinary tools to prepare [Type] foods.
  • Improved operations by working with team members and customers to find workable solutions.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Handled all delegated tasks, including [Task] and [Task].
  • Recognized by management for providing exceptional customer service.
  • Delivered [Product or Service] to customer locations.
  • Re-stocked, organized and arranged service and food stations.
Education and Training
Expected in 01/2018 to to High School Diploma | Fpc, Flagler Beach, FL GPA:

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Resume Overview

School Attended

  • Fpc

Job Titles Held:

  • Food Service Team Member
  • Wawa Team Member
  • Restaurant Team Member
  • Wedding Caterer

Degrees

  • High School Diploma

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