Food Service Team Member Resume Example
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Jessica Claire
Montgomery Street, San Francisco, CA 94105
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Professional Summary
Punctual Worker skilled in taking orders and being prepaired efficiently. Enthusiastically eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Responsible Food Preparation team member offering proven skills in maintaining clean facilities and promoting customer satisfaction through exceptional service. Customer service-driven team player good at connecting with people and fostering patron loyalty. Reliable and dedicated with ability to stand for long periods of time with ease. Dependable housekeeper dedicated to maintaining cleanliness and upkeep of various facilities and rooms. Positive and energetic professional comfortable working with minimal supervision. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials.
Skills
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Work History
Food Service Team Member Six Flags, Inc. – Bowie, MD,
- Limited portion sizes.
- Inspected preparation
- Prepared and expedited food.
- Orchestrated positive customer experiences.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Communicated effectively with customers.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Inspected equipment such as refrigerators and warming lamps to check compliance with safe operating levels.
- Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas.
- Maintained composure and work quality while under stress.
- Planned and organized food preparation activities.
- Used proper handling and preservation methods while packaging and storing food products.
Housekeeping Attendant Landry's – Rosemont, IL,
- Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned bathrooms and dining hall with sanitizing products to prevent spread of germs and reduce likelihood of illness.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Kept building entryway glass clean and polished for professional presentation.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Responded to requests from patrons for linens , items, boosting satisfaction rates.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used chemicals by following all safety protocols and procedures to avoid burns and injuries
- Cleaned locations with consistently high customer satisfaction ratings.
- Picked up trash from parking lot and garden areas to keep those areas free of debris.
- Operated power equipment tools such as vacuums.
- Cleaned glass and in public areas such as lobby, and public restrooms.
- Carried toilet items and cleaning supplies using wheeled cart for maximum efficiency.
05/2009 to 08/2012
Assistant Store Manager Carlie C's Iga – Erwin, TN,
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Rotated merchandise and displays to feature new products and promotions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Assisted Manager in interview process of prospective employees and provided feedback.
- Trained new-hires on procedures to better service customers.
- Supervised team of employees and provided feedback on performance.
- Monitored security and handled incidents calmly.
- Trained and managed associates in customer service and sales techniques.
- Acted as point of contact for vendor collaboration for contracted services.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Served as floating manager-on-duty, MOD, to cover shift shortage.
- Increased efficiency and team productivity by promoting adherence to operational best practices and company policies.
- Advanced to keyholder and assistant manager-in-charge in manager's absence.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Coached team on effective upselling and cross-selling methods.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Maintained high levels of organization in store by directing customers and replenishing merchandise.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Performed mandatory audits to enforce compliance in merchandising, inventory and customer service.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Answered questions about store policies and concerns to support positive customer experiences.
- Conducted store inventories once per quarter.
Education
Expected in 05/2006
High School Diploma:
White County Central - Judsonia, AR,
White County Central - Judsonia, AR,
Expected in
Associate of Arts: Associate of Libral Arts
Arkansas State University - Beebe - Beebe, AR
Arkansas State University - Beebe - Beebe, AR
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Resume Overview
School Attended
- White County Central
- Arkansas State University - Beebe
Job Titles Held:
- Food Service Team Member
- Housekeeping Attendant
- Assistant Store Manager
Degrees
- High School Diploma
- Associate of Arts