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Food Service Team Member Resume Example

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KC
FOOD SERVICE TEAM MEMBER
Professional Summary

Experienced in customer service with over 10 years of experience in food service. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Recognized for inspiring management team members to excel and encouraging creative work environments. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in new job opportunities.

Skills
  • Information memorization
  • Cash Handling
  • Patient
  • Fast Learner
  • Eager to Learn
  • Problem resolution
  • Team management
  • Customer Service
  • Computer knowledgeable
  • Hard Working
  • Goal Oriented
  • Creative
  • Organization
  • Communication
Work History
04/2018 to 07/2020Food Service Team MemberCorner Cafe | Niceville, Florida
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Limited portion sizes and used garnishes to control food costs.
  • Strategically plated hot meals and salads in aesthetically pleasing arrangements.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Orchestrated positive customer experiences at all stages by overseeing every area of food operations.
  • Learned back of house and front of house work tasks in order to provide skilled backup for diverse roles.
  • Accommodated patrons with allergies and dietary restrictions by adjusting preparation methods or ingredients and confirming accuracy of plates.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
05/2015 to 04/2018Home Child CaregiverSelf | Niceville, Florida
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Developed rapport to create safe and trusting environment for care.
  • Kept close eye on behavior and emotional responses of children, consulting with physician to address concerns and protect each person from any harm.
  • Worked to improve and enhance child's life through effective and compassionate care.
  • Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
  • Supervised daily activities and provided assistance when needed.
  • Maintained clean, safe and well-organized child environment.
  • Assisted child in any way necessary to facilitate independence and well-being.
  • Administered medication as directed by physician.
04/2012 to 05/2015Senior Sandwich ArtistSubway | Niceville, Florida
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Efficiently prepared sandwiches and other menu items for guests.
  • Accurately operated cash register to process 100+ customer payments daily.
  • Reconciled all receipt totals, cash and credit payments to address any shortages.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Communicated menu item information and offered suggestions to promote featured products.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
  • Assisted guests, including offering personable greetings and taking orders.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Provided product information and menu item explanation in consideration of dietary restrictions.
05/2010 to 04/2012Food Service Team MemberHard Rock Cafe International Inc. | Destin, Florida
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Limited portion sizes and used garnishes to control food costs.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
  • Investigated and integrated enhanced service and team management strategies to boost business profits.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Orchestrated positive customer experiences at all stages by overseeing every area of food service operations.
  • Greeted customers at front door to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Education
06/2001High School DiplomaNiceville Senior High School, Niceville, FL
Northwest Florida State College, Niceville, FL
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Resume Overview

Companies Worked For:

  • Corner Cafe
  • Self
  • Subway
  • Hard Rock Cafe International Inc.

School Attended

  • Niceville Senior High School
  • Northwest Florida State College

Job Titles Held:

  • Food Service Team Member
  • Home Child Caregiver
  • Senior Sandwich Artist

Degrees

  • 06/2001 High School Diploma

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