Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Veteran Food Service Manager successful at improving operations through efficiency updates, cost control strategies and profit management optimization.
Excellent communication, planning and conflict resolutions skills. Effectively manage personnel and business operations to handle demanding needs while maximizing customer service standards.
Trained in preparing and handling food, organizing inventory and optimizing customer relations.
Diplomatic in addressing customer concerns and resolving issues.
Energetic with years of experience offering quality food services.
Team leader focused on coaching staff and solving problems involving kitchen efficiency, inventory and customer satisfaction.
Background includes inventory management, sales leadership, and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style. Experienced with over 10 plus years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction.
Skills
Production records
Hiring standards
Staff Leadership
Portion Control
Scheduling
Food Safety
Cost controls
Safe food handling
Recipes and menu planning
Cleanliness
Workflow planning
Recruitment
Kitchen staff coordination
Food plating and presentation
Kitchen equipment operation and maintenance
Multitasking abilities
Critical thinking
Written Communication
Teambuilding
Work History
10/2019 to CurrentFood Service ManagerRiverside Medical Center | Dobbs Ferry, NY,
Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Maintained compliance with company policies and procedures for food safety, sanitation and quality.
Investigated and integrated enhanced service and team management strategies to boost business profits.
Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
Tracked food production levels, meal counts and supply costs.
Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
Orchestrated positive customer experiences at all stages by overseeing every area of [Type] operations.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
06/2020 to 08/2020Customer Service RepresentativeInternational Bancshares Corp | Hebbronville, TX,
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Provided primary customer support to internal and external customers in fast-paced environment.
Offered advice and assistance to customers, paying attention to special needs or wants.
Recommended products to customers, thoroughly explaining details.
Entered customer interaction details in Mozart to track requests, document problems and record solutions offered.
Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
Answered constant flow of customer calls.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Cultivated customer loyalty, promoted repeat customers and improved sales.
Educated customers on promotions to enhance sales.
Responded to customer requests for products, services and company information.
Evaluated account and service histories to identify trends, using data to mitigate future issues.
08/2016 to 10/2021ParaprofessionalMerakey | Trevose, PA,
Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
Supported student learning objectives through personalized and small group assistance.
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Collated classroom materials to help teachers prepare for daily instruction and activities.
Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition.
Assisted and mentored students in groups of up to 15 by reviewing lesson teachings.
Assessed student assignments to check quality and completeness before submission for grading.
Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
Participated in lesson planning and curriculum implementation to promote quicker rollout and delivery.
Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
Implemented practice exercises and used repetition, which enabled students to grasp new concepts quickly.
Prepared instruction materials, including making copies and setting up work areas.
Performed special tasks such as [Task] and [Task] to help students with special needs learn and grow.
Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Observed individual behaviors and suspect actions, and reported issues to supervisory staff.
Assigned homework assignments and quizzes and wrote corresponding keys.
Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Prepared instructional materials for group and one-on-one use to comply with established curriculum.
Identified warning signs of emotional or developmental problems and reported to parents.
Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
Reported on student progress, behavior and social skills to parents.
Offered constructive feedback to minors under care regarding specific actions, behaviors and words.
Graded tests and papers and recorded grades for teaching staff.
Maintained safety and security of all youth under care.
Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
Monitored students on field trips by overseeing various tasks, including roll call and group movement to keep youths safe in public settings.
Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
Tailored lesson plans for students with emotional and cognitive disabilities.
Organized and guided activities for students, including skills practice, research and memorization tasks.
Led reading and arts and crafts lessons.
Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
Organized activities to promote students' social, physical and emotional development.
Facilitated group sessions and provided one-on-one support.
05/2004 to 05/2018Cashier Assistant ManagerOasis Convenience Store | City, STATE,
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Trained team members in successful strategies to meet operational and sales targets.
Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
Quickly and accurately counted drawers at start and end of each shift.
Planned and prepared work schedules to assign team members to specific tasks.
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Kept orderly and accurate accounting records by monitoring sales documentation.
Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices.
Maintained company's visual merchandise standards through general housekeeping, including [Action] and [Action].
Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Built positive relationships with customers to increase repeat business.
Mentored new sales associates to contribute to store's positive culture.
Monitored areas for security issues and safety hazards.
Education
Expected in 05/2009Associate of Arts | Elementary School TeachingMinnesota State University - Moorhead, Moorhead, MNGPA:
Expected in 05/2004High School Diploma | Dilworth-Glyndon-Felton Senior High School, Glyndon, MNGPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
