Food Service Manager Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Accomplished and creative Executive Manager possessing multifaceted experience and proven ability to re-energize and restructure organizations, develop strategic initiatives and capture emerging business opportunities. Results-oriented, decisive leader adept at forging lucrative relationships with key partners, vendors and clients. Determined and responsible Manager with more than twelve years of success boosting efficiency and focused on smoothly overseeing financial, personnel and operational facets. Effectively balance targets with resources and optimize long-term success.

  • Hiring standards
  • Production records
  • Staff Leadership
  • Portion Control
  • Scheduling
  • Cost controls
  • Safe food handling
  • Budgeting
  • Teamwork
  • Kitchen equipment operation and maintenance
Work History
02/2020 to Current
Food Service Manager Riverview Gardens School District Saint Louis, MO,
  • Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Limited portion sizes and used garnishes to control food costs.
  • Oversaw training of more than 10 team members.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Reviewed and approved employee schedules and timesheets.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
04/2017 to 02/2020
Multi Department Manager The Hertz Corporation El Sobrante, CA,
  • Increased efficiency and team productivity by promoting operational best practices.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Updated policies to reflect changing conditions and maintain optimal safety standards for all employees.
  • Maximized productivity and profitability by balancing sales and expenses.
  • Managed overstocking, restocking and inventory control
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Approved regular payroll submissions for 12 employees.
  • Communicated with managers of other departments to maintain transparency.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Formulated pricing policies by reviewing merchandising activities and determining additional needed sales promotions.
  • Rotated merchandise and displays to feature new products and promotions.
01/2005 to 04/2017
Retail Store Manager Circle K City, STATE,
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Drafted invoices for completed work.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Managed weekly inventory transactions by creating templates to track optimal food and beverage stock.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Examined merchandise to verify correct pricing and attractive displays.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Streamlined processing of defective and clearance items to increase productivity by 50%.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Promoted business strategy by implementing improvements based on guest feedback.
  • Submitted orders for new inventory.
  • Completed routine store inventories.
  • Reduced shrinkage 20% by closely monitoring inventory and security procedures.
  • Generated spreadsheets detailing sales information.
  • Performed nightly store and team performance audits.
  • Coordinated weekly conferences with store associates to communicate sales and customer service goals.
  • Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Resolved customer service issues promptly.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Built talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Trained new employees on proper protocols and customer service standards.
  • Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Expected in 10/2021
Bachelor of Science: Business Administration
Southern New Hampshire University - Hooksett, NH
Expected in 06/2019
Associate of Science: Accounting And Business Management
Southern New Hampshire University - On-line,

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Resume Strength

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Resume Overview

School Attended
  • Southern New Hampshire University
  • Southern New Hampshire University
Job Titles Held:
  • Food Service Manager
  • Multi Department Manager
  • Retail Store Manager
  • Bachelor of Science
  • Associate of Science

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