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food service manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Hiring procedures
  • Purchasing
  • Portion control
  • Sales leadership
  • Staff leadership
  • Service records
  • Sanitation
  • Training
  • Multitasking
Experience
Food Service Manager, 09/1987 - 02/2016
Calhoun Intermediate School District Marshall, MI,
  • Trained and mentored up to [Number] new employees each quarter.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
  • Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
  • Motivated kitchen staff by establishing goals to increase productivity and quality.
  • Trained employees on cooking techniques, safety standards and performance strategies.
  • Prepared and led foodservice training programs to teach staff various tasks such as stocking and restocking condiments, correctly inputting orders into system and performing credit and debit card transactions.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Supervised staff preparing and serving [Number] meals per day.
  • Completed reports outlining meal numbers, service efficiency and various contributing costs.
  • Established and managed effective controls for labor and inventory costs.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Adhered to all company food, safety, quality and sanitation policies.
  • Assessed employee schedules for effectiveness and approved all timesheets.
  • Reduced food waste [Number]% by overseeing and planning ingredients, anticipated customers and popularity of items.
  • Responded to customer concerns efficiently, accurately and with detailed information.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
Paper Handler, 11/1993 - 04/2000
Color Press Paper Company City, STATE,
  • Transferred materials to and from warehouses, production lines and packaging lines.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Unloaded incoming items from trucks and rail cars and transported materials to staging area.
  • Immediately reported any safety and quality issues to management.
  • Recorded count and condition of all cargo received.
  • Complied with OSHA regulations, company policies and protocols to maintain safe and efficient operations.
  • Examined empty pallets for damage and moved pallets to proper storage areas.
  • Sustained forklift functionality by following operating instructions, troubleshooting breakdowns and performing preventive maintenance.
  • Stored and retrieved materials according to first-in/first-out principle.
  • Ran automatic [Type] and [Type] machines to process waste and prepare shipments.
  • Ordered and replaced warehouse supplies stock and hand tools.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Maintained [Type] and [Type] equipment using troubleshooting methods to keep functional for all shifts.
  • Logged unit quantities and entered data within inventory database to facilitate records maintenance.
  • Assisted [Job title] with [Type] duties to maintain organizational efficiency.
  • Unloaded cargo with mechanized equipment to enable receipt of pre-ordered inventory.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Reported to [Job title], providing updates on anticipated task completion times to maintain timeline accountability.
  • Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
  • Palletized boxes to streamline movement and shipment.
  • Organized and positioned product cases in produce warehouse and walk-in cooler.
  • Moved inventory items using forklift equipment safely to prevent accidents and mishaps.
  • Eliminated downtime to maximize revenue by providing top product and material delivery quality control.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Counted inventory stock periodically, reporting totals to [Job title] for auditing.
  • Attached documents, such as PO receipts, packing slips and bill of lading to outbound shipments.
  • Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
  • Secured items in truck by strapping over protective padding.
  • Transported more than [Number] materials pallets between storage and production areas each day.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Juggled shift duties, prioritizing immediate tasks to streamline operations.
Concession Stand Manager, 01/1972 - 08/1998
Madison Square Garden Co City, STATE,
  • Maintained optimal protections for guests by enforcing strong cleaning and sanitation policies.
  • Managed finances by maintaining concessions records for sales, expenses and labor hours.
  • Oversaw [Type] concession stand, including cooking food, cleaning equipment and balancing daily receipts.
  • Inventoried food and beverage monthly and coordinated stock rotation to avoid spoilage.
  • Hired, trained and managed team of [Number] staff bringing in $[Amount] in seasonal revenue.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Prepared and led foodservice training programs to teach staff various tasks such as stocking and restocking condiments, correctly inputting orders into system and performing credit and debit card transactions.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Supervised staff preparing and serving [Number] meals per day.
  • Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
  • Trained employees on cooking techniques, safety standards and performance strategies.
  • Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Reduced food waste [Number]% by overseeing and planning ingredients, anticipated customers and popularity of items.
  • Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
Education and Training
High School Diploma: , Expected in 06/1973
-
Central Ymca High School - Chicago, IL
GPA:
Status -
: Short Order Cook, Expected in
-
Matc - Milwaukee, WI
GPA:
Status -
: , Expected in
-
Milwaukee Matc - Milwaukee, WI
GPA:
Status -
Additional Information

Drove a flat bed for MPS recreation to sites in Milwaukee helping kids with active.

Certifications
  • ServSafe
  • [Area of certification] Training - [Year]

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Resume Overview

School Attended

  • Central Ymca High School
  • Matc
  • Milwaukee Matc

Job Titles Held:

  • Food Service Manager
  • Paper Handler
  • Concession Stand Manager

Degrees

  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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