Food Service Manager (shift Leader), Fast Food resume example

• Operated a cash register to process cash, check and credit card transactions.
• Worked as a team member to provide the highest level of service to customers.
• Maintained friendly and professional customer interactions.
• Answered customers’ questions and addressed problems and complaints in person and via phone.
• Maintained visually appealing and effective displays for the entire store.
• Kept the showroom clean and maintained neat, orderly product displays.
• Built customer confidence by actively listening to their concerns and giving appropriate feedback.
• Built and maintained effective relationships with peers and upper management.
• Attended [Number] team meetings each month to voice concerns and offer constructive feedback to others.
• Processed shipments and maintained organized stock shelves.
• Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.

• Cut and chopped food items and cooked on a grill or in fryers.
• Operated large-volume cooking equipment such as grills, deep-fat fryers and a charbroiler.
• Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
• Frequently washed and sanitized hands, food areas and food preparation tools.
• Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
• Took initiative to find extra tasks when scheduled duties were completed.
• Prepared items according to written or verbal orders, working on several different orders simultaneously.
• Cleaned and prepared various foods for cooking or serving.
• Performed dishwasher duties
• Prepared a variety of foods according to customers' orders or supervisors' instructions
• Prepared dishes following recipe or verbal instructions
• Prepared food items such as sandwiches, salads, soups, and beverages
• Stocked and rotated products, stocked supplies, and paper goods in a timely basis
• Stored clean equipment and utensils
• Used all food handling standards
• Weighed, measured, and mixed ingredients according to recipes using various kitchen utensils and equipment
• Cooked food properly and in a timely fashion, using safety precautions
• Cooked the exact number of items ordered by each customer, working on several different orders simultaneously
• Measured ingredients required for specific food items being prepared

• Accepted payment from customers and made change as necessary.
• Assisted co-workers.
• Attempted to limit problems and liability related to customers' excessive drinking
• Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages
• Cleaned and maintained the beverage area, display cases, equipment, and order transaction area
• Cleaned and prepared various foods for cooking or serving
• Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash
• Frequently switched between positions as cashier and cook to support changing needs of the establishment.
• Loaded dishwashers and hand-washed items such as pots, pans, knives
• Performed serving, cleaning, and stocking duties in establishments
• Prepared a variety of foods according to customers' orders or supervisors' instructions
• Prepared food items such as sandwiches, salads, soups, and beverages
• Stocked supplies in serving stations, cupboards, refrigerators, and salad bars
• Took orders from patrons for food or beverages
• Weighed, measured, and mixed ingredients according to recipes using various kitchen utensils and equipment
• Wrote patrons' food orders on order slips, memorized orders, and entered orders into computers for transmittal to kitchen staff
• Communicated with customers regarding orders, comments, and complaints
• Complied with scheduled kitchen sanitation and ensured all standards and practices were met
• Seasoned and cooked food according to recipes or personal judgment and experience
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
• Promptly served all food courses and alcoholic beverages to guests.
• Answered questions about menu selections and made recommendations when requested.

• Identified and located required tools prior to starting each project.
• Inspected pipes and piping systems to assess their quality and condition.
• Installed and replaced water heaters, drain pipes and water supply lines.
• Maintained tools and equipment to keep them in excellent working condition.
• Assisted craft workers from other trades and shops on a variety of projects.
• Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
• Cut openings in walls and floors to accommodate pipe and pipe fittings.
• Cleaned drains and plumbing fixtures.
• Assisted the main plumber in completeing all of the daily work loads and assignments

• Planned, prepared and served meals and snacks according to prescribed diets.
• Cleaned and organized patients’ living quarters.
• Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
• Positioned residents for comfort and to prevent skin pressure problems.
• Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
• Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.
• Documented resident records on daily flow sheets.
• Comforted patients and provided them with reassurance and encouragement.
• Maintained a clean, orderly and well-stocked environment.
• Assisted the clients with all their every day tasks necessary to maintain living in their own apartments (instead of a hospital or institution)

• Assisted skilled workers with construction projects in all phases of rough and finish carpentry.
• Cleaned all construction areas to avoid hazards.
• Removed old roofing materials in an efficient manner.
• Completed indoor and outdoor residential and commercial construction projects.
• Used grouting trowels to apply grout between joints of bricks and tiles.
• Continually cleaned work areas and equipment.
• Applied paint to unfinished edges of plastic panels using a hand roller.
• Arranged and stored materials, machines, tools and equipment.
• Cut materials to specified sizes for installation using power saws and tile cutters.
• Transported materials, tools and machines to installation sites.
• Painted walls, exteriors and interiors of buildings and furniture using brushes, rollers and spray guns.

• Assisted skilled workers with construction projects in all phases of rough and finish carpentry.
• Cleaned all construction areas to avoid hazards.
• Removed old roofing materials in an efficient manner.
• Completed indoor and outdoor residential and commercial construction projects.
• Continually cleaned work areas and equipment.
• Swept and cleaned roofs to prepare them for the application of new roofing materials.
• Applied paint to unfinished edges of plastic panels using a hand roller.
• Arranged and stored materials, machines, tools and equipment.
• Cut materials to specified sizes for installation using power saws and tile cutters.
• Painted walls, exteriors and interiors of buildings and furniture using brushes, rollers and spray guns.Painted walls, exteriors and interiors of buildings and furniture using brushes, rollers and spray guns.
• Assisted large crews in erecting, repairing and the wrecking of buildings and bridges.

(preformed all the same duties listed in the previous listing at this same establishment)

• Recorded customer orders and repeated them back in a clear, understandable manner.
• Correctly received orders, processed payments and responded appropriately to guest concerns.
• Communicated clearly and positively with co-workers and management.
• Served orders to customers at windows, counters and tables.
• Packaged menu items into bags or trays and placed drink orders into carriers.
• Prepared and served beverages such as coffee, tea and fountain drinks.
• Properly portioned and packaged take-out foods for customers.
• Quickly and efficiently processed payments and made accurate change.
• Mastered Point of Sale (POS) computer system for automated order taking.
• Carefully maintained sanitation, health and safety standards in all work areas.
• Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
• Worked well with teammates and openly invited coaching from the management team.
• Took initiative to find extra tasks when scheduled duties were completed.