LiveCareer-Resume

Food Service Leader resume example with 19+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Knowledgeable and dedicated Customer Service Specialist with extensive experience in retail. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with customers. As a prompt professional, multi-tasking team player with a fabulous personality, I am motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Motivated [Job Title] of [Number] years which thrives in fast-paced environments. Works independently, with minimal supervision, and pitch in to complete tasks. Demonstrated consistently strong work ethic and adherence to company policy and procedures,

Skills
  • ServSafe
  • Menu memorization
  • Safe food handling
  • Quality control
  • Food assembly
  • Guest relations management
  • Food station setup
  • To-go order preparation
  • Food spoilage prevention
Work History
Food Service Leader, 07/2013 to Current
Kwik Trip, Inc.Hiawatha, IA,
  • Monitored temperatures on serving line and refrigerator equipment to promote proper food storage and safety.
  • Assisted with daily operations of restaurant by reviewing inventory levels, monitoring delivery of supplies, inspecting food preparation and orienting kitchen and dining crew on procedures, store cleanliness and new items or promos.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Supervised and trained [Number] personnel in high-quality operations.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
  • Sanitized dining ware and kitchen equipment according to health code standards.
Campus Police Dispatcher, 01/2010 to 01/2013
Amherst CollegeCity, STATE,
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
  • Questioned callers to determine nature of problems and locations to direct type of response needed.
  • Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms.
  • Received over [Number] 911 and non-emergency calls per [Timeframe] to dispatch calls to appropriate agencies and officers on duty.
  • Relayed latest information to first responders via electronic means, telephone calls and radio responses.
  • Reduced risks and emergency response issues by observing public safety field units.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Campus Police Dispatcher, 05/2001 to 05/2010
Mount Holyoke CollegeCity, STATE,
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
  • Questioned callers to determine nature of problems and locations to direct type of response needed.
  • Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms.
  • Used [Software] to track and maintain case incident numbers and logs.
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Relayed latest information to first responders via electronic means, telephone calls and radio responses.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
Education
Associate of Science: Criminal Justice, Expected in
Holyoke Community College - Holyoke MA,
GPA:
High School Diploma: , Expected in
Easthampton High School - Easthampton, MA
GPA:

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Resume Overview

School Attended

  • Holyoke Community College
  • Easthampton High School

Job Titles Held:

  • Food Service Leader
  • Campus Police Dispatcher
  • Campus Police Dispatcher

Degrees

  • Associate of Science
  • High School Diploma

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