(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Dedicated, hardworking professional with extensive experience.Versed in all aspects of operations management, from scheduling and finance to production and marketing. Possesses exceptional communication, organizational and presentation capabilities.
  • Cost accounting
  • Invoice and payment transactions
  • Personnel management
  • Project management
  • Logistics management
  • Risk management
  • Human resources management
  • Superb time management skills
  • Inventory control and record keeping
  • Staff scheduling
  • Natural leader
  • Strong work ethic
  • Point of Sale (POS) system operation
  • Passion for customer satisfaction
  • Proven cost-control expert
  • Conflict resolution techniques
  • Trained in performance and wage reviews
  • Results-oriented
  • Business operations expertise
  • Marketing and advertising
  • Analytical reasoning
  • Operations analysis
  • Superior time management
  • Life and health insurance products
  • Vendor relations
  • Excellent communication skills
  • Fashion industry knowledge
, Expected in 01/2007 Completion Date Issuing Institution Location Qualification Course of Study 10/2016 HDE Conway, SC High School Equivalency Diploma General studies Basics of GM : - GPA :
, Expected in 09/2007 Career Track GM Core : - GPA :
Park university , Expected in 09/2008 Career TrackTact and Professionalism : - GPA : Management
Work History
Domino's Pizza - Food Service General Manager
Waltham, MA, 05/2014 - 06/2016
  • Direct, and coordinate operational activities of the restaurant.
  •  Establish and carry out departmental or organizational goals, policies, and procedures 
  • Direct and oversee the restaurants financial and budgetary activities 
  • Manage general activities related to making products and providing services * Consult with other staff, members about general operations 
  • Appoint department heads and managers 
  • Analyze P&L, sales reports, and other performance indicators Identify places to cut costs and to improve performance.
  • Purchasing, hiring, training, quality control, and day-to-day supervisory duties. Make staff schedules, assign work, and ensure that projects are completed.
Lineage Logistics - Owner/Operator
Norco, CA, 04/2012 - 06/2014

  • Prepared income statements and balance sheets and projected cash flow.
  • Developed and implemented a comprehensive salesperson training program.
  • Optimized the Jessica's Place website and the main company blog to boost traffic to the sites.
  • Monitored income expense sheets to track and adjust expenses.
  • Managed business finances, including paying vendors and suppliers for products services rendered.
  • Increased volume of business by 47%
  • Directed targeted marketing efforts that introduced new products and promoted product visibility.
  • Filed tax returns and prepared governmental reports in compliance with strict standards.
  • Optimized and managed research and development spending through collaboration with key business leaders.
  • Computed taxes owed by applying prescribed rates, laws and regulations.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Wrote sales slips and sales contracts.
Domino's Pizza - Food Service General Manager
West Terre Haute, , 10/2005 - 04/2010
  • Responsible for the daily operation of restaurants.
  • Direct staff to ensure that customers are satisfied with their dining experience
  • Interview, hire, train, oversee, and sometimes fire employees 
  • Manage the inventory and order food and beverages, equipment, and supplies
  • Oversee food preparation, portion sizes, and the overall presentation of food 
  • Inspect supplies, equipment, and work areas 
  • Ensure employees comply with health and food safety standards and regulations
  • Investigate and resolve complaints regarding food quality or service 
  • Schedule staff hours and assign duties per line bar scheduling 
  • Maintain budgets and payroll records and review of P&L
  •  Establish standards for personnel performance and customer service Besides coordinating activities of the kitchen and dining room staff, managers ensure that customers are served properly and in a timely manner.
  • They monitor orders in the kitchen and, if needed, they work with the kitchen manager to remedy any delays in service.
  • Deal with suppliers and arrange for delivery of food and beverages and other supplies.
  • During busy periods, may expedite the service by helping to serve customers, cashiering, or cleaning tables.
  • plan and arrange for cleaning and maintenance services of the equipment and facility.
City, STATE, 2004 - 11/2005
  • Directly supervise and coordinate activities of retail sales
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Managed staff of 8 sales associates, 1 team leaders and 1 assistant managers.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Reordered inventory when it dropped below predetermined levels.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Scheduled and led weekly store meetings for all employees.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Completed profit and loss performance reports.

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School Attended

  • Park university

Job Titles Held:

  • Food Service General Manager
  • Owner/Operator
  • Food Service General Manager
  • Convenience Store General Manager


  • Completion Date Issuing Institution Location Qualification Course of Study 10/2016 HDE Conway, SC High School Equivalency Diploma General studies Basics of GM
  • Career Track GM Core
  • Career TrackTact and Professionalism

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