food service general manager resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Dedicated, hardworking professional with extensive experience.Versed in all aspects of operations management, from scheduling and finance to production and marketing. Possesses exceptional communication, organizational and presentation capabilities.
  • Cost accounting
  • Invoice and payment transactions
  • Personnel management
  • Project management
  • Logistics management
  • Risk management
  • Human resources management
  • Superb time management skills
  • Inventory control and record keeping
  • Staff scheduling
  • Natural leader
  • Strong work ethic
  • Point of Sale (POS) system operation
  • Passion for customer satisfaction
  • Proven cost-control expert
  • Conflict resolution techniques
  • Trained in performance and wage reviews
  • Results-oriented
  • Business operations expertise
  • Marketing and advertising
  • Analytical reasoning
  • Operations analysis
  • Superior time management
  • Life and health insurance products
  • Vendor relations
  • Excellent communication skills
  • Fashion industry knowledge
Work History
05/2014 to 06/2016
Food Service General Manager Domino's Pizza Waltham, MA,
  • Direct, and coordinate operational activities of the restaurant.
  •  Establish and carry out departmental or organizational goals, policies, and procedures 
  • Direct and oversee the restaurants financial and budgetary activities 
  • Manage general activities related to making products and providing services * Consult with other staff, members about general operations 
  • Appoint department heads and managers 
  • Analyze P&L, sales reports, and other performance indicators Identify places to cut costs and to improve performance.
  • Purchasing, hiring, training, quality control, and day-to-day supervisory duties. Make staff schedules, assign work, and ensure that projects are completed.
04/2012 to 06/2014
Owner/Operator Lineage Logistics Norco, CA,

  • Prepared income statements and balance sheets and projected cash flow.
  • Developed and implemented a comprehensive salesperson training program.
  • Optimized the Jessica's Place website and the main company blog to boost traffic to the sites.
  • Monitored income expense sheets to track and adjust expenses.
  • Managed business finances, including paying vendors and suppliers for products services rendered.
  • Increased volume of business by 47%
  • Directed targeted marketing efforts that introduced new products and promoted product visibility.
  • Filed tax returns and prepared governmental reports in compliance with strict standards.
  • Optimized and managed research and development spending through collaboration with key business leaders.
  • Computed taxes owed by applying prescribed rates, laws and regulations.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Wrote sales slips and sales contracts.
10/2005 to 04/2010
Food Service General Manager Domino's Pizza West Terre Haute, ,
  • Responsible for the daily operation of restaurants.
  • Direct staff to ensure that customers are satisfied with their dining experience
  • Interview, hire, train, oversee, and sometimes fire employees 
  • Manage the inventory and order food and beverages, equipment, and supplies
  • Oversee food preparation, portion sizes, and the overall presentation of food 
  • Inspect supplies, equipment, and work areas 
  • Ensure employees comply with health and food safety standards and regulations
  • Investigate and resolve complaints regarding food quality or service 
  • Schedule staff hours and assign duties per line bar scheduling 
  • Maintain budgets and payroll records and review of P&L
  •  Establish standards for personnel performance and customer service Besides coordinating activities of the kitchen and dining room staff, managers ensure that customers are served properly and in a timely manner.
  • They monitor orders in the kitchen and, if needed, they work with the kitchen manager to remedy any delays in service.
  • Deal with suppliers and arrange for delivery of food and beverages and other supplies.
  • During busy periods, may expedite the service by helping to serve customers, cashiering, or cleaning tables.
  • plan and arrange for cleaning and maintenance services of the equipment and facility.
2004 to 11/2005
  • Directly supervise and coordinate activities of retail sales
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Managed staff of 8 sales associates, 1 team leaders and 1 assistant managers.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Reordered inventory when it dropped below predetermined levels.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Scheduled and led weekly store meetings for all employees.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Completed profit and loss performance reports.
Expected in 01/2007 to to
Completion Date Issuing Institution Location Qualification Course of Study 10/2016 HDE Conway, SC High School Equivalency Diploma General studies Basics of GM:
- ,
Expected in 09/2007 to to
Career Track GM Core:
- ,
Expected in 09/2008 to to
Career TrackTact and Professionalism:
Park university - ,

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Resume Overview

School Attended

  • Park university

Job Titles Held:

  • Food Service General Manager
  • Owner/Operator
  • Food Service General Manager
  • Convenience Store General Manager


  • Completion Date Issuing Institution Location Qualification Course of Study 10/2016 HDE Conway, SC High School Equivalency Diploma General studies Basics of GM
  • Career Track GM Core
  • Career TrackTact and Professionalism

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