food service director resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
  • Leadership
  • Office management
  • Excel
  • Menu development
  • Strategic planning
  • Inventory management
  • Budgeting
  • Recruitment
  • Cost controls
  • Scheduling
  • Excellent multitasking capability
  • Computer proficiency
  • Multilingual in English, Urdu, Hindi, Tamil, Arabic
  • Learning strategies
  • Customer service
  • Self-motivated professional
  • Real estate development
MBA: Management, Expected in 08/2022
Fitchburg State University - Fitchburg, MA
Status -
Bachelor of Science: Fashion Merchandising and Retailing, Expected in 08/2021
Johnson & Wales University - Providence, RI
Status -
Professional Summary

Results-driven leader with solid background in food service, retail, sales and management. Hardworking, ambitious and resourceful with clear understanding of business priorities and best practices. 5 years of experience and currently an MBA student looking for management positions. Recently moved from Kentucky to Texas.

Work History
Project Coordinator, 01/2022 - Current
Marel Lenexa, KS,
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Tracked hours and expenses to keep project on task and within budgetary parameters.
  • Coordinated presentations for customers and project members to detail project scope, progress and results.
  • Oversaw onboarding and mentorship, planned and executed meetings and developed project documentation.
  • Oversaw productivity streams for ongoing and special projects.
  • Performed on-site field surveys and wrote technical narratives to document processes and design changes.
  • Arranged events by overseeing logistics, budgets, venue selection and activity planning.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Adhered to budget requirements with excellent planning and consistent expense monitoring.
Office Manager, 02/2019 - 06/2021
Outbrain London, OH,
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
  • Managed office operations while scheduling appointments for department managers.
  • Created excel sheets for records and yearly expenses of office products.
  • Trained front desk department and recruit employees for the office.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained CRM database with customer updates and report generation.
Store Manager, 12/2017 - 01/2019
Dsg Prattville, AL,
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Analyzed and interpreted store trends to facilitate planning.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Supervised guests at front counter, answering questions regarding products.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.

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Resume Overview

School Attended

  • Fitchburg State University
  • Johnson & Wales University

Job Titles Held:

  • Project Coordinator
  • Office Manager
  • Store Manager


  • MBA
  • Bachelor of Science

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