food service director resume example with 16+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Diligent Pool Manager with 5 years of managerial experience. Strong facilitator prepares employee work schedules, handles staff rotations and breaks and implements pool staff policies. Maintains facility cleanliness by removing waste, sanitizing and restocking servinglines History of successfully transforming food service operations through performance improvements and cost reductions to maximize service and profits. Forward-thinking leader with analytical and critical thinking skills to solve all types of routine and complex business problems. Over 15 years dedicated to food service. Successful Food Service Director focused on improving sales, menus and policies to optimize food service operations. Results-driven and authoritative leader with a strategic approach. Bringing 15 years' experience in School environments.



  • Basic math
  • Troubleshooting
  • Friendly, positive attitude
  • Organization
  • Leadership
  • Active listening
  • People skills
  • Team management
  • Flexible
  • Decision-making
  • PPE use
  • Communication
  • Work ethic
  • Problem solving
  • Staff leadership
  • Business leadership
  • Menu development
  • Sanitation
  • Sales planning
  • Portioning
  • Recruitment and hiring
  • Purchasing
  • Training
  • Training & development
  • Team building
  • Reliable & trustworthy
  • Multitasking
  • Planning & organizing
Food Service Director, 08/XXX2 - Current
Legacy Village Of Jacksonville Jacksonville, AL,
  • Managed food service sales, costs and budget administration to keep operations in line with financial targets.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
  • Produced detailed documentation to outline potential worker issues.
  • Executed hands-on preventive maintenance and repairs to keep equipment functional.
  • Performed continuous reviews of operations in order to meet needs, control costs and optimize procedures for maximum customer satisfaction.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Trained new employees to perform duties.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Delegated work to staff, setting priorities and goals.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Explained goals and expectations required of trainees.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Assisted staff by serving food and beverages or bussing tables.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Distributed food to service staff for prompt delivery to customers.
  • Oversaw operations for high-volume facility managing [Number] daily meals.
  • Improved presentation and sales approaches to increase revenue.
  • Added new menu options by consulting with talented chef to develop new recipes based on local, seasonal ingredients.
Pool Manager City Wide, 02/2010 - Current
Prestige Care, Inc Salem, OR,

I travel to what school is lacking staff and go to that school and cove the position. All completely do all paperwork for the meals that are served to the students. I work pos system, I put all counts in mosaic system. If food need to be ordered I do so. I look over the dinning staff make sure the school dinning is ready and productive daily. I meet with staff 10 minutes every morning to let them know what is expected of the whole staff be. And the goals for that day. I make sure all haccp logs are properly did daily . I make sure we are meeting the daily requirements for a reimbursable meal.

  • Checked all equipment and area daily to spot and correct safety issues.
Personal Care Assistant, 05/2001 - 05/2004
Department Of Human Services City, STATE,

I ensured that clients were meeting there ever day living needs . I would cook meals that was recommended by their nutritionist. I would clean their house to ensure safety . I go to doctor appointments with them. Wash clothes for them go shopping with them or for them . If the client was not able to physically wash up or take bathes. I also help with dressing clients. Feeding the clients as well.

  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Laundered clothing and bedding to prevent infection.
  • Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
  • Improved patient outlook and daily living through compassionate care.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Education and Training
Bachelor of Science: Biblical Studies, Expected in 08/XXX2
Fam Bible Seminary College - Chicago, IL
Status -
Associate of Science: Biblical Studies, Expected in 08/XXX1
Fam Bible Seminary College - Chicago, IL
Status -
High School Diploma: , Expected in 08/2017
Living Free High School - Chicago, IL
Status -
: Mental Health Coach , Expected in
Light University - Forest, VA
Status -

I finished the mental health coach program and receive my certificate of completion for a mental health coach

English :
Negotiated :
  • Consistently maintained high customer satisfaction ratings.
  • Improved delivery of food by ordering on time, realizing overall increase in customer satisfaction and cost efficiency.
  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • Recognized as Employee of the month for outstanding performance and team contributions.
  • Developed relationships with 5 new clients and typically exceeded sales goals by 96%.

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Resume Overview

School Attended

  • Fam Bible Seminary College
  • Fam Bible Seminary College
  • Living Free High School
  • Light University

Job Titles Held:

  • Food Service Director
  • Pool Manager City Wide
  • Personal Care Assistant


  • Bachelor of Science
  • Associate of Science
  • High School Diploma
  • Some College (No Degree)

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