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Food Service Director Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Accomplished Food Service Director dedicated to increasing sales, diversifying menus and optimizing policies to transform food service operations. Quality-oriented and decisive leader with proactive approach.

Skills
  • Menu Pricing and Writing
  • Human resources management
  • Customer relations specialist
  • Budgeting and forecasting
  • Occupational safety
  • Preventative measures
  • Food service background
  • Passion for customer satisfaction
  • Audit preparation and reporting
  • Performance management systems
Education
Institute For Integrative Nutrition Buffalo, NY, Expected in 05/2013 Associate of Science : Holistic Health and Nutrition - GPA :
Houston Institute for the Arts Houston, Texas Expected in 2012 Associate of Arts : Culinary - GPA :
Grays Harbor College Aberdeen, Washington Expected in 1983 Associate of Applied Science : Business - GPA :
Work History
Legacy Village Of Cleveland - Food Service Director
Cleveland, TN, 11/2021 - Current
  • Developed strategies to improve food service levels for busy facility handling up to 360 meals each day.
  • Planned operations to effectively cover needs while controlling costs and maximizing service.
  • Motivated staff to perform at peak efficiency and quality.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Oversaw food preparation and monitored safety protocols.
Legacy Village Of Cleveland - Food Service Director
Cleveland, TN, 03/2020 - 11/2021
  • Created and deployed successful strategies to boost multiple restaurants performance, streamline food prep processes and increase efficiency in different areas.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Integrated service and team management strategies to boost business profits.
  • Successfully created new bakery program, remodeled kitchen, created recipes, ordered equipment, created and implemented marketing during pandemic, came in under budget with sales in 30 days exceeding ROI plans.
  • Created seasonal food specials for multiple locations, costing out, training staff and successfully marketing and promoting sales to public.
Centura Health - Executive Assistant
Goodland, KS, 11/2017 - 03/2020
  • Accurately counting and documenting all inventory.
  • Accurately Documenting all inventory received and organizing locations for storage
  • Supports leadership and assembly personnel in meeting inventory needs.
  • Was promoted to Executive Assistant 3/2018 for this company
  • Managed CEO’s complex and frequently changing travel arrangements and coordinated pre-planning of trips.
  • Compiled and analyzed sales and marketing reports.
  • Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.
  • Processed travel expenses and reimbursements.
  • Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
  • Frequently used word processing, spreadsheet, database and presentation software.
Massage Envy - General Manager
Port Saint Lucie, FL, 05/2001 - 07/2017

Managed contract for Conoco, ConocoPhillips and Phillips 66 in Ponca City and Bartlesville locations.

Was responsible for management of numerous cafes, coffee bars, snack bars, catering events, corporate events, numerous commercial kitchens including:

  • Meeting financial obligations and deadlines, creating budgets, managing middle of page and bottom line
  • Hiring and training management and hourly staff, turnover reduction, creating successful teams
  • Physical and food safety, maintaining excellent health department and NFS Audit scores, training sanitation, record keeping
  • Creating Menus, ordering and maintaining inventories
  • Maintaining relationships with contract liaisons, vendors and community
  • Managed multiple accounts
  • Reduced overtime to less than $500.00 annually
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Organized special events in restaurant, including receptions, promotions and corporate luncheons.
  • Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Actively participated in ongoing customer service programs to build sales and rapport in community.
  • Resolved employment-related disputes through proactive communication.
  • Administered compensation, benefits and performance management systems and safety and recreation programs.
  • Developed and led safety program for numerous locations, was successful with achieving safety goals year over year.
Personal and Professional references

Kyle Huxford VPO 316.259.6323

Robbin Davis Museum Director 405.613.7168

Lawanda Springer Storehouse Insurance 580.749.1308

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  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • Institute For Integrative Nutrition
  • Houston Institute for the Arts
  • Grays Harbor College
Job Titles Held:
  • Food Service Director
  • Food Service Director
  • Executive Assistant
  • General Manager
Degrees
  • Associate of Science
  • Associate of Arts
  • Associate of Applied Science

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