Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

History of successfully transforming food service operations through performance improvements and cost reductions to maximize service and profits. Forward-thinking leader with analytical and critical thinking skills to solve all types of routine and complex business problems. Over 20 years dedicated to food service.

Goal-oriented Food Service Director with demonstrated success in food service, including workforce planning, sales leadership and team oversight. Disciplined, motivated and talented team director with firm grasp of business operations.

offering solid background of building and leading successful restaurant teams to handle more than 50 customers per day. Knowledgeable about safety and cleanliness standards and optimal inventory management strategies. Calm and level-headed in all situations.

  • Staff leadership
  • Process updates
  • Portioning
  • Menu development
  • Sales planning
  • Policy implementation
  • Business leadership
  • Portioning understanding
  • Training
  • Sanitation
  • Purchasing
  • Decision-making
  • Planning
  • Critical thinking
  • Team management
  • Collaboration
  • Group and individual instruction
  • Progress reporting
  • Learning difficulties understanding
  • Personal care assistance
  • Mobility support
  • Social integration
  • Special needs
  • Individual instruction
  • Reporting requirements
  • Behavior modification
  • IEP familiarity
  • Heavy lifting
Food Service Director, 03/2015 to Current
Benchmark Senior LivingSouth Windsor, CT,
  • Managed food service sales, costs, and budget administration to keep operations in line with financial targets.
  • Estimated potential worker issues to produce detailed resource documentation.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Performed continuous reviews of operations in order to meet needs, control costs and optimize procedures for maximum customer satisfaction.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Collaborated with trainees to bolster understanding of project management, safety and inventory waste to meet pre-established business thresholds for operation.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Trained employees on cooking techniques, safety standards and performance strategies.
  • Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
Owner/Operator, 01/2000 to 04/2015
Lineage LogisticsLansing, KS,
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Directed hiring and training of new department managers to drive organizational improvements.
  • Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
  • Set pricing structures according to market analytics and emerging trends.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Led startup and opening of [Type] business and provided business development, creation of operational procedures and workflow planning.
Teacher's Assistant, 08/1996 to 05/1999
Trudeau Memorial CenterCoventry, RI,
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Distributed and collected tests and homework to collate and prepare for grading.
  • Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Cleaned and organized classrooms, materials and supplies to support maximum efficiency.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
  • Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead teacher.
  • Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.
  • Assisted in development screenings to measure students' motor, language, and emotional skills.
  • Distributed classroom materials and supplies such as pencils, paper and art materials.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences.
Education and Training
High School Diploma: , Expected in 05/1982
Shenandoah High School - Shenandoah, IA

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School Attended

  • Shenandoah High School

Job Titles Held:

  • Food Service Director
  • Owner/Operator
  • Teacher's Assistant


  • High School Diploma

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