I am a motivated employee, enthusiastic about helping my team members meet and exceed company targets with compassionate leadership. I am also a talented trainer, as well as an operational problem-solver with front-line experience and a collaborative nature. I am resourceful, reliable, and respectable in balancing customer, company and employee needs.
Skills
Schedule management
Cooking procedures
Customer relations
Menu item familiarity
Health standards
Team building
Equipment Operation
Safety Standards
Customer Service Skills
Overachiever
Strategic thinker
Wrapping and boxing
Shipping and receiving
Materials handling and transport
Product verification
Invoice verification
Inventory organization
Time management
Forklifts
Warehouse tools operation
Shift Coverage
Team leadership, development, and training
Experience in leadership roles
Hands-on Learner/Quick Learner
Friendly
Love to clean
Motivative
Efficient
Education and Training
Granite Bay Highschool Granite Bay, CA, Expected in 2013 ā āGED: - GPA:
Experience
Hy-Vee - Food Service Clerk Mason City, IA, 05/2019 - 09/2019
Cooked and prepared food items by chopping and dicing ingredients.
Took customers' orders by recording requested menu items, substitutions and add-ons.
Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
Worked with food service team members to handle every customer need and build brand loyalty.
Reviewed contents on food trays to check receiving complete order.
Kept work areas, utensils and pans cleaned and sanitized.
Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
Verified orders and bagged items for easy transport.
Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
Resolved customer concerns and relayed relevant information to supervisor.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
Monitored and counted food stock and supplies to reorder on time.
Washed, peeled, cut and measured recipe ingredients.
Prepared large batches of food according to standard recipes.
Received food orders from patients and families, and explained offerings.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Completed opening, closing and shift change tasks to promote store efficiency.
Washed and sanitized dishes after every use to protect customers.
Zep, Inc. - Warehouse Employee Desoto, TX, 06/2018 - 03/2019
Loaded perishable and non-perishable items into trucks according to planned delivery schedules.
Staged products between receiving, storage and shipping areas to accurately transfer items.
Monitored work areas for cleanliness and obstacles, moving cartons and boxes to keep all aisles free of clutter for ease of movement.
Completed all tally sheets.
Operated forklifts and other transportation vehicles to move merchandise to and from target destinations.
Methodically picked, packed and labeled merchandise to prepare for shipment.
Manually lifted materials weighing pounds on regular basis.
Moved boxes, containers and pallets with equipment to meet demanding production targets.
Identified defective, lost or missing merchandise and promptly reported issues to supervisor.
Identified safety hazards and notified supervisor immediately to assist with resolution.
Unloaded incoming products off trucks, moved boxes to staging area, sorted items and transported to final storage locations.
Picked and prepared shipments per day in ideal square foot warehouse environment.
Israel Chemicals Ltd - Shift Lead Tarrytown, NY, 05/2017 - 04/2018
Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
Managed and mentored staff members.
Upheld company standards and compliance requirements for operations and cleanliness of all areas.
Supervised successful team by conveying project information consistently, quickly resolving issues and delivering constructive feedback.
Allocated tasks to employees daily and monitored activity and task completion.
Resolved customer complaints and reported issues to senior management.
Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Oversaw schedules, accepted time off requests and found coverage for shifts.
Completed opening and closing duties to facilitate business operations.
Created and improved daily work plans for operation, including planning production schedules and optimizing task flows.
Documented receipts, employee hours and inventory movements.
Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
Evaluated, reconfigured and performed equipment maintenance to support operational goals.
Increased overall team efficiency and productivity.
Assisted with performance reviews to identify areas of improvement and devise proactive approaches.
Packaged products and double-checked package labels for accuracy to maintain customer satisfaction with orders.
Conducted minor maintenance on equipment to promote consistent functionality and kept meticulous records of all repair work.
Quality checked components to determine conformance to specifications, disposing of any unacceptable parts.
Prepared products for quality tests and packaging by safely operating and closely following directions.
Supervised team of employees working with equipment, maintaining safety and cultivating productive atmosphere.
Rotated through series of different stations each based on team needs.
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Evaluated employee performance, identified areas of improvement and communicated plans to employees.
Trained new employees on any positions to support team efficiency.
Monitored safety and functionality of equipment and made adjustments to optimize productivity.
Completed product assembly lines efficiently and safely.
Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity.
Completed ongoing quality checks on products, closely following strict quality assurance guidelines.
Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
Optimized team performance by training new hires on use of equipment, standard procedures and organizational policies.
Inspected production equipment, troubleshot problems and completed minor repairs to maintain functionality.
Collaborated with team members to complete demanding projects under tight deadlines.
Drafted production reports with information for management to aid in decision-making and production planning.
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