food service associate resume example with 2 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
02/2020 to Current
Food Service AssociateDierbergs Markets – Des Peres, MO,
Responded to visitor questions and concerns with friendly, knowledgeable service.
Prepared buffet and seating areas to accommodate serving up to [Number] meals.
Discussed menu options with guests, took orders and provided the kitchen with special dietary information.
Restocked napkins, plates, and silverware, as well as beverages and condiments.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Worked with food service team members to handle every customer need and build brand loyalty.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Skillfully made sandwiches, specialty items and custom orders to meet guest needs.
Took orders, prepared foods and processed payments in full-service [Type] establishment.
Completed opening, closing and shift change tasks to promote store efficiency.
Verified orders and bagged items for easy transport.
Washed and sanitized dishes after every use to protect customers.
Took customers' orders by recording requested menu items, substitutions and add-ons.
Dispensed, poured and mixed water, soft drinks and [Type] beverages.
Cooked and prepared [Type] food items by chopping, dicing and [Action] ingredients.
Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
Accepted payments and made change to process transactions.
Monitored and counted food stock and supplies to reorder on time.
Kept all utensils, dishes and glasses clean and ready for customer use.
Removed trash and dropped food items regularly to keep workspaces neat and clean.
Followed recipes and customer request details to prepare high-quality, delicious meals.
Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
Employed knowledge of cutlery and culinary tools to prepare [Type] foods.
Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
Protected food from spoilage by storing according to safety procedures.
Re-stocked, organized and arranged service and food stations.
Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Packaged and stored food products appropriately to ensure proper handling and preservation.
06/2019 to Current
CashierGoodwill Industries Of Southeastern Michigan – Morenci, MI,
Drove sales and add-on purchases by promoting specific item options to customers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Assisted customers with account updates, new service additions and promotional offers.
Helped customers find specific products, answering questions and offering advice.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Served needs of as many as [Number] patrons per shift, including collecting payments, tracking rewards and handling customer service issues.
Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
Processed customer payments quickly and returned exact change and receipts.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Received payments for [Product or Service] and issued receipts reflecting zero balances or additional payments required to bring accounts current.
Learned roles of other departments to provide coverage and keep store operational.
Worked closely with front-end staff to assist customers.
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Smoothly processed incoming orders, handling over [Number] transactions per day with exceptional accuracy.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Welcomed customers, offering assistance to help find necessary store items.
08/2013 to 09/2013
Cashier in Accessories and Handbags Dept.Boscov's Investment Company Inc. – City, STATE,
Educated customers on product and service offerings.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales by [Number]%.
Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
Recommended merchandise to customers based on needs and preferences.
Recommended optimal merchandise based on customer needs and desires.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Served as high school student body president after being elected student council representative.
Learned roles of other departments to provide coverage and keep store operational.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Welcomed customers, offering assistance to help find necessary store items.
Drove sales and add-on purchases by promoting specific item options to customers.
Helped customers find specific products, answering questions and offering advice.
Improved customer satisfaction by finding creative solutions to problems.
Maintained updated [Type] knowledge through [Task] and [Task].
Improved operations by working with team members and customers to find workable solutions.
Handled all delegated tasks, including [Task] and [Task].
Utilized [Type of Software] to compile data gathered from various sources.
Answered [Number] calls per [Timeframe] to answer customer questions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Delivered [Product or Service] to customer locations.
Achieved cost-savings by developing functional solutions to [Type] problems.
Recognized by management for providing exceptional customer service.
Education and Training
Expected in 06/2013 to to
High School Diploma: Berwick Area High School - Berwick, PA GPA:
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