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Food Service Associate Resume Example

Resume Score: 80%

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SS
FOOD SERVICE ASSOCIATE
Summary
Skills
Experience
Bobs Subs And Pizza | Berwick, PAFood Service Associate02/2020 - Current
  • Responded to visitor questions and concerns with friendly, knowledgeable service.
  • Prepared buffet and seating areas to accommodate serving up to [Number] meals.
  • Discussed menu options with guests, took orders and provided the kitchen with special dietary information.
  • Restocked napkins, plates, and silverware, as well as beverages and condiments.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Worked with food service team members to handle every customer need and build brand loyalty.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Skillfully made sandwiches, specialty items and custom orders to meet guest needs.
  • Took orders, prepared foods and processed payments in full-service [Type] establishment.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Verified orders and bagged items for easy transport.
  • Washed and sanitized dishes after every use to protect customers.
  • Took customers' orders by recording requested menu items, substitutions and add-ons.
  • Dispensed, poured and mixed water, soft drinks and [Type] beverages.
  • Cooked and prepared [Type] food items by chopping, dicing and [Action] ingredients.
  • Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
  • Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
  • Accepted payments and made change to process transactions.
  • Monitored and counted food stock and supplies to reorder on time.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Removed trash and dropped food items regularly to keep workspaces neat and clean.
  • Followed recipes and customer request details to prepare high-quality, delicious meals.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Employed knowledge of cutlery and culinary tools to prepare [Type] foods.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Protected food from spoilage by storing according to safety procedures.
  • Re-stocked, organized and arranged service and food stations.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
Carrol's Corporation | Berwick, PACashier06/2019 - Current
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Helped customers find specific products, answering questions and offering advice.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Served needs of as many as [Number] patrons per shift, including collecting payments, tracking rewards and handling customer service issues.
  • Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
  • Processed customer payments quickly and returned exactchange and receipts.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Received payments for [Product or Service] and issued receipts reflecting zero balances or additional payments required to bring accounts current.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Worked closely with front-end staff to assist customers.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Smoothly processed incoming orders, handling over [Number] transactions per day with exceptional accuracy.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Welcomed customers, offering assistance to help find necessary store items.
Boscov's Investment Company Inc. | Hazleton, PACashier in Accessories and Handbags Dept.08/2013 - 09/2013
  • Educated customers on product and service offerings.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales by [Number]%.
  • Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
  • Recommended merchandise to customers based on needs and preferences.
  • Recommended optimal merchandise based on customer needs and desires.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Served as high school student body president after being elected student council representative.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Helped customers find specific products, answering questions and offering advice.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Improved operations by working with team members and customers to find workable solutions.
  • Handled all delegated tasks, including [Task] and [Task].
  • Utilized [Type of Software] to compile data gathered from various sources.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Delivered [Product or Service] to customer locations.
  • Achieved cost-savings by developing functional solutions to [Type] problems.
  • Recognized by management for providing exceptional customer service.
Education and Training
Berwick Area High School | Berwick, PAHigh School Diploma06/2013
  • Thesis: [Name of Thesis]
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Bobs Subs And Pizza
  • Carrol's Corporation
  • Boscov's Investment Company Inc.

School Attended

  • Berwick Area High School

Job Titles Held:

  • Food Service Associate
  • Cashier
  • Cashier in Accessories and Handbags Dept.

Degrees

  • High School Diploma

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