Highly responsible and reliable Upbeat, outgoing and positive Extensive hospitality background High-volume dining Works well under pressure |
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I was a certified coach at the Cannery which means I was trusted with training new hires and conducting property tours. I received 8 merit awards in 2015 for outstanding customer service. I as well have a perfect record scoring 100% on all of my secret shopper reports. I work well with others and understand the importance of Up Selling. I adjust well to procedures and menu changes and truly understand the relationship needed between FOH and BOH to best serve my guests.At the Cannery I assisted guests with making menu choices in an informative and helpful fashion.Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Answered questions about menu selections and made recommendations when requested.Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerator. Maintained all areas up to health department standards
Assisted guests with making menu choices in an informative and helpful fashion. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.Delivered exceptional service by greeting and serving customers in a timely, friendly manner. And as always Up Sell Up Sell UP Sell
I started at the Sahara as a food runner and soon moved to cook. I transfered to the service side and became a food server. I started doing banquets and bartending and them took over the spot of all special events which i did both food and beverage.
Las Vegas high school Las Vegas, Nevada
Great customer service
POS operation
Coaching skills
Great math skills
Knowledge of our city
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