Food Program Manager Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in the customer service industry. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.

    • Team leadership and direction
    • Policy and procedure improvements
    • Documentation Proficiency
    • Software Documentation
    • Quality assurance
    • Budgeting
    • Vendor management
    • Onsite customer support
    • Electronic and communication systems
    • Operations management
Work History
06/2018 to 07/2020 Food Program Manager Sonepar Usa | No City Provided, NC,
  • Created a inviting, safe and clean environment.
  • Formulated healthy and appetizing menus, supporting age appropriate nutritional guidelines.
  • Transcribed menus to include portion control and allergy substitutions.
  • Organized files for menus, recipes, finances, and classroom handouts.
  • Training in-coming staff to all safety and sanitation of the kitchen, food prep and of alertness to food allergies.
  • Execute confidentiality of our staff and students.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Conducted bi-weekly inventories of raw materials and components on work floor.
  • Ordered bi-weekly supplies from vendor.
  • Shopped for produce bi-weekly.
  • Accomplished multiple tasks within established timeframes.
  • Directed staff and managed annual capital budget.
  • Experienced in Google Doc and Microsoft word computer programs.
12/2004 to 07/2016 Dietitian Assistant Ll Samaritan Health Services, Albany General Hospital | City, STATE,
  • Executed daily operations of our Patient Room Service.
  • Effectively evaluated patient needs to ensure the highest quality of service.
  • Knowledge of therapeutic diets and restrictions.
  • Encouraged Patients on basic rules of good nutrition, healthy eating habits, and nutritional monitoring.
  • Consulted with registered Dietitians, and Healthcare Personnel to determine nutritional needs and diet restrictions of our patients.
  • Analyzed, documented and prepared menus to be served in conformance to prescribed diets and standards of palatability and appearance.
  • Monitored food service operations to ensure conformance to nutritional, safety, sanitation and quality standards.
  • Proficient in Meditech and Epic computer medical charting programs.
  • Professional and efficient skilled at using multiphone lines while simultaneously pulling information from computer programs using dual monitors.
  • Trained incoming staff in all aspects of our Room Service Program.
  • Increased aide productivity by working closely with staff to redesign cleaning protocols, processes and workflows.
  • Intuitive problem solver and a natural leader.
  • Safety Committee Member
09/2013 to 01/2014 Interim Office Assistant Samaritan Health Services, Therapy Services | City, STATE,
  • Compiled, copied, sorted, and filed records of office activities and business transactions.
  • Reviewed files, records, and other documents to obtain information in response to requests from clients and staff.
  • Delivered messages and ran errands.
  • Sorted and routed incoming mail, prepared outgoing mail along with computer generated mailings.
  • Operated office machines such as, photocopiers and scanners, facsimile machines and personal computers.
  • Delivered clerical support by handling range of routine and special requirements.
May1989 to Oct1996 Team Lead Target Stores | City, STATE,
  • Greeted customers and listened closely to problems described to determine solutions.
  • Provided customer support to internal and external customers.
  • Created staff scheduling to equate weekly projected sales.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Tracked receipts, employee hours and inventory movements.
  • Mentored newly hired employees on operating equipment and safety.
  • Enforced safety, health and security rules.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Identified stock imperfections, and noted production concerns based on regular inspections.
  • Mentored staff and promoted quality leaders.
  • Received several awards for being leader in Targets Fast, Fun and Friendly Guest Program.
  • Recipient of several District Sales and Display Contests.
  • Store captain for Good Neighbor Volunteer Program.
Expected in 2009 | Basic Business Studies Linn-Benton Community College, Albany, OR GPA:
Expected in 09/2008 GED | Linn-Benton Community College, Albany, OR GPA:

Profit and Productivity Certificate.

Leadership in Healthcare Certificate.

Child Nutrition Program Certificate.

Emergency and Readiness Certificate.

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Resume Overview

School Attended
  • Linn-Benton Community College
  • Linn-Benton Community College
Job Titles Held:
  • Food Program Manager
  • Dietitian Assistant Ll
  • Interim Office Assistant
  • Team Lead
  • GED