food pantry and thrift store assistant resume example with 8+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Provide exceptional customer service by ensuring customers needs are met while maintaining a professional, detail-oriented and efficient demeanor.
Skills
Efficient and Detail-Oriented
Calm and Professional Under Pressure
Upbeat and Positive Personality
Customer Data Confidentiality
Multitasking and Prioritization
Data Entry
Establishing and Maintaining Customer Relationships
Education and Training
SUNY PotsdamPotsdam, NYExpected in ā ā3 Years College Experience:Community Health - GPA:
Experience
Johnson Brothers - Food Pantry and Thrift Store Assistant Kapolei, HI, 02/2020 - 04/2020
Educated customers on special pricing opportunities and store offerings.
Organized and prioritized tasks and activities and worked within strict time frames and deadlines.
Consulted with customers regarding needs and addressed concerns.
Stocked canned goods, boxed items, refrigerated perishables and other shelf items throughout shift, removing empty food cartons and breaking down boxes as necessary.
Received deliveries of donations and orders, unloading items and assisting with classification and placement onto shelves.
Checked dates on shelf inventory to identify expired goods, discarding when necessary to maintain only inventory safe for consumption.
Greeted customers and assisted with sign-in at registration desk, verifying accurate personal information relevant to qualification to receive services.
Answered customer questions about program eligibility and maintained pantry records on visits and client profiles.
Boxed family-sized boxes of groceries for distribution to families in need.
Packaged and loaded groceries into cars for clients.
Open Systems Healthcare - Customer Service Representative West Palm Beach, FL, 04/2014 - 06/2016
Contact customers in response to online inquiries.
Confer with customers to provide information about services provided.
Guide customers through a pre-qualification template.
Ensure qualified customers are transferred over to the correct specialists.
Resolve customers' complaints by placing them on a do not call list or transferring customers to a manager when requested.
Schedule call back times when the customer is not available to continue with the pre-qualification process.
Manage customer calls efficiently within a recommended time period.
Send IT Reports for any technical difficulties to the IT team.
County Of Culpeper - Direct Support Professional Culpeper, VA, 04/2011 - 09/2013
Maintain records of patient care, condition, progress, or problems to report and discuss observations with the succeeding direct support professionals and supervisor.
Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
Plan, purchase, prepare, or serve meals to patients according to prescribed diets.
Check patients' pulse, temperature, and respiration.
Perform a variety of duties as requested by client, such as obtaining household supplies or running errands.
Direct patients in simple prescribed exercises.
Administer prescribed oral medications, under the written direction of physician and ensure patients take their medicine.
Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.
Develope strong and trusting rapport with patients to facilitate smooth, quality care.
SUNY Potsdam, Shear Literacy Center - Circulation Assistant City, STATE, 02/2007 - 05/2011
Instruct patrons on use reference sources, card catalogs, and automated information systems.
Secure library equipment, such as computers and audio-visual (AV) equipment.
Locate library materials for patrons.
Answer routine inquiries and refer patrons in need of professional assistance to librarians.
Maintain records of items received, stored, issued, and returned.
Perform clerical activities, such as answering phones, sorting mail, filing, and typing.
Process new materials including books, audio-visual materials, and computer software.
Provide assistance to librarians in the maintenance of collections.
Take action to deal with disruptive or problem patrons.
Sort books, publications, and other items according to established procedures, and return them to proper locations.
Maintain library equipment.
Enter and update patrons' records on computers.
Manage reserve materials by placing items on reserve for library patrons, checking items in and out of library, and removing out-dated items.
Lend, reserve, and collect books, periodicals, and other materials at circulation desks.
Select substitute titles when requested materials are unavailable.
Inspect returned books for condition and due-date status and compute any applicable fines.
Classify and catalog items according to content and purpose.
Review records to identify titles of overdue materials and delinquent borrowers.
Collect cash and dispense the correct change as well as run a card machine when the Literacy Center held a Scholastic Book Fair.
Answered customer questions about library policies and procedures.
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