, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Personable, friendly and solution-oriented with over 2 years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction. Sharp Security Officer individual experienced in using security equipment in busy, fast-paced settings. Military-trained with professional attitude and known for successfully enforcing rules. Acts as first responder to all accidents and injuries on property and administers first aid and basic life support. Results-oriented Security Officer with experience. Excellent reasoning and leadership skills and commitment to attentiveness. Strong knowledge of law enforcement procedures and criminal law.
Skills
Leadership
Conflict resolution
Training & Development
Customer service
Reliable and trustworthy
Working collaboratively
Patient assessment
Emotional awareness
Progress evaluations understanding
Surveillance monitoring
Intelligence management
Combat planning
Technical expertise
Supervision
Collaboration
Multitasking
Team management
Team building
Active listening
Coordination
Relationship building
Analytical
Experience
Food/Customer Service Champion, 01/2017 to 09/2017 Giant Eagle, Inc. – Mount Pleasant, PA,
Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
Memorized food combo numbers and current specials, staying up-to-date on promotions and prices.
Operated large-volume cooking equipment, including deep fat fryers, grills and griddles to prepare food in accordance with company standards.
Worked efficiently to handle high order volumes during rush periods, both at front counter and from drive-thru customers.
Operated cash register proficiently, including inputting discounts and changing and deleting orders when necessary.
Kept drawer accurate by correctly processing cash, card and mobile payments.
Accepted orders at counter and drive through, greeting customers enthusiastically and assembling orders with speed and accuracy.
Maintained clean dining area by clearing tables, emptying trash bins and mopping floors.
Attended to dining room and bathrooms multiple times per shift to remove messes, collect trash and replenish supplies.
Cleaned food preparation areas, cooking surfaces and utensils.
Followed all company safety standards, including food quality and sanitation procedures.
Completed side work tasks, including restocking condiments and cleaning refrigerators.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Prepared items according to written or verbal orders, working on several different orders simultaneously.
Cashier, 06/2016 to 08/2016 Elsupermarkets – Rialto, CA,
Assisted with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answered questions and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Inspected items for damage and obtained replacements for customers.
Scanned customer purchases, supporting transactions to streamline sales process.
Received payments for service and issued receipts.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Operated cash register, collected payments and provided accurate change.
Welcomed customers, offering assistance to help find necessary store items.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Team Member, 06/2016 to 08/2016 Cold Stone – City, STATE,
Completed skilled finishing work with excellent process knowledge and advanced manual dexterity.
Used machinery safely and according to manufacturer instructions to prevent workplace accidents.
Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Worked hard to learn all required tasks quickly and maximize performance.
Loaded and unloaded materials and components weighing in excess of 50 pounds using proper safety procedures to avoid injuries.
Rotated through series of 3 different stations each based on team needs.
Upheld high standards of productivity and quality in all areas of operations.
Trained new employees on food and service positions to support team efficiency.
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Looked for ways to go above and beyond job requirements.
Education and Training
GED: , Expected in 06/2019 Job Corps - Flint, MI, GPA:
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