Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Personable, friendly and solution-oriented with over 2 years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction. Sharp Security Officer individual experienced in using security equipment in busy, fast-paced settings. Military-trained with professional attitude and known for successfully enforcing rules. Acts as first responder to all accidents and injuries on property and administers first aid and basic life support. Results-oriented Security Officer with experience. Excellent reasoning and leadership skills and commitment to attentiveness. Strong knowledge of law enforcement procedures and criminal law.

  • Leadership
  • Conflict resolution
  • Training & Development
  • Customer service
  • Reliable and trustworthy
  • Working collaboratively
  • Patient assessment
  • Emotional awareness
  • Progress evaluations understanding
  • Surveillance monitoring
  • Intelligence management
  • Combat planning
  • Technical expertise
  • Supervision
  • Collaboration
  • Multitasking
  • Team management
  • Team building
  • Active listening
  • Coordination
  • Relationship building
  • Analytical
01/2017 to 09/2017
Food/Customer Service Champion Dignity Health Nipomo, CA,
  • Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
  • Memorized food combo numbers and current specials, staying up-to-date on promotions and prices.
  • Operated large-volume cooking equipment, including deep fat fryers, grills and griddles to prepare food in accordance with company standards.
  • Worked efficiently to handle high order volumes during rush periods, both at front counter and from drive-thru customers.
  • Operated cash register proficiently, including inputting discounts and changing and deleting orders when necessary.
  • Kept drawer accurate by correctly processing cash, card and mobile payments.
  • Accepted orders at counter and drive through, greeting customers enthusiastically and assembling orders with speed and accuracy.
  • Maintained clean dining area by clearing tables, emptying trash bins and mopping floors.
  • Attended to dining room and bathrooms multiple times per shift to remove messes, collect trash and replenish supplies.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Followed all company safety standards, including food quality and sanitation procedures.
  • Completed side work tasks, including restocking condiments and cleaning refrigerators.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Prepared items according to written or verbal orders, working on several different orders simultaneously.
06/2016 to 08/2016
Cashier Chipotle Westborough, MA,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Inspected items for damage and obtained replacements for customers.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Received payments for service and issued receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Operated cash register, collected payments and provided accurate change.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
06/2016 to 08/2016
Team Member Cold Stone City, STATE,
  • Completed skilled finishing work with excellent process knowledge and advanced manual dexterity.
  • Used machinery safely and according to manufacturer instructions to prevent workplace accidents.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Loaded and unloaded materials and components weighing in excess of 50 pounds using proper safety procedures to avoid injuries.
  • Rotated through series of 3 different stations each based on team needs.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Trained new employees on food and service positions to support team efficiency.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Looked for ways to go above and beyond job requirements.
Education and Training
Expected in 06/2019
Job Corps - Flint, MI,

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Resume Overview

School Attended

  • Job Corps

Job Titles Held:

  • Food/Customer Service Champion
  • Cashier
  • Team Member


  • GED

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