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food and beverage team leader resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

REGISTERED NURSE/HOMEHEALTH/HOSPICE/WELLNESS Diversely experienced RN, BSN that has the experience and compassion to effectively manage the overall health and wellness of a wide range of care needs. Proven passionate nurse with 25+ years of experience in diverse healthcare settings and different care units. Competent in care plan development and implementation, patient care coordination and interdisciplinary teams collaboration.

Skills
  • Case Management Regulation Compliance
  • Team Building & Mentoring Staff Development
  • Critical Thinking
  • Compassionate and Caring
  • Monitoring Vital Signs
  • Accurate Documentation
  • Attention to Detail
  • Medication and IV Administration
  • Patient Assessment and Care
  • Clear Patient Communication
  • Patient Care and Education
  • Wound Management
  • Decision Making
  • Medication Administration
  • Policy and Procedure Compliance
  • Creative Problem Solving
  • Charting Medication Administration
  • Patient Care Assessment
  • Patient Rights Advocacy
  • Electronic Health Records Management
  • Immunizations and Vaccinations
  • Care Coordination
  • Diabetes Management
  • Gastrostomy Tube Care
  • Diet and Nutrition
  • Medical Procedure Preparation
  • Treatment Preparation
  • Tracheostomy Care
  • Preventive Healthcare
  • Seizure Management
  • Patient Care Oversight
  • Medical Recordkeeping
  • Nursing Consultation
  • Staff Development and Precepting
  • Medical Supply Management
  • RN Case Management
  • Specialized Healthcare Referrals
  • Referral Generation
  • Unit Administration
Experience
09/2021 to Current
Food and Beverage Team Leader Target Lakewood, WA,
  • Oversee The Firebrand food and beverage operations, delivered day-to-day consistency and set and maintained highest food quality and service standards.
  • Moved throughout dining and kitchen areas, visually monitored alignment with food quality and service standards and took relevant corrective actions.
  • Evaluated and analyzed levels of guest satisfaction and focused on continuous improvement and innovative foodservice solutions.
  • Delegated work to staff, setting priorities and goals.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
10/2020 to 06/2021
Service Manager Related Companies Anaheim, CA,
  • Managed customer needs and services at exclusive country club.
  • Provided food and beverage services per needs of members.
  • Provided training and support to new hires.
  • Volunteered nursing experience for community health and wellness activity events.
01/2012 to 09/2020
School Nurse Seven Hills Foundation Andover, MA,
  • Coordinated with families, school personnel and healthcare professionals on behalf of students to advocate for healthcare needs and provide medical information to appropriate parties.
  • Evaluated students with health concerns or injuries to develop plan of care or provide reference to appropriate healthcare providers.
  • Applied sound decision-making process to school nursing practice.
  • Administered and supervised administration of prescription medication to students.
  • Counseled and educated students in small groups or as individuals concerning medical issues.
  • Conducted formal and informal evaluations of medical conditions and developed accurate medical summaries on students.
  • Provided direct health care services to students involving triage, evaluation, and first aid care for illness and injury.
  • Interacted effectively by email, phone and in person with students, parents and staff members.
  • Trained in Epi-Pen and allergic reaction emergency procedures.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Referred patients to specialized health resources or community agencies to furnish additional assistance.
  • Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
12/2007 to 12/2009
Executive Director Morning Pointe Senior Living Franklin, IN,
  • Oversaw day-to-day operations of a 52 unit assisted living facility.
  • Managed compliance of all state and corporate regulations.
  • Facilitated quarterly care planning meetings with residents, families and physicians.
  • Completed health assessments of potential and current residents to determine appropriate level of care.
  • Responsible for managing all aspects of resident care such as medication management, diet, and emergency medical care if necessary 24 hours 7 days a week.
  • Developed, implemented and trained staff, residents and families on policies and procedures on topics ranging from EMS/Fire safety to general health and wellness.

Select Achievements:

  • The Resident Satisfaction Survey increased from 85% to 93%.
  • Staff retention increased by 25%.
  • Increased Union County Environmental Health Department Sanitation Scores from 92% to 100%.
  • Increased occupancy to 98%.
02/2008 to 06/2008
Director of Community Wellness Lineage Logistics Friona, TX,
  • Directed day-to-day operations of a 38 unit assisted living facility
  • Case management of an independent living community consisting of more than 175 residents
  • Oversight of staff hiring, training, development and retention

Select Achievements:

  • Deficiency free state survey
  • Maintained 100% occupancy of a private pay assisted living facility.
01/2005 to 06/2008
Owner/Operator Ridge Consulting City, STATE,
  • Facilitator of a National Behavior Modification Program for troubled children and teens.
  • Presenter at the Maine Association of School Nurses Conference.
  • Presenter at the National Association of Secondary School Principals Conference.
  • Presenter at the School Social Work Association of America Conference.
  • Presenter at the American Academy of Pediatrics Conference.
  • Presenter at the American Academy of Child & Adolescent Psychiatry Conference.
  • Consultant for healthcare communities addressing their needs for optimizing staff training and development and ensuring resident health and wellness by meeting all state regulations.

Select Achievements:

  • Secured a co-promotional opportunity with a leading ADHD pharmaceutical company.
  • Established an Advocate Development Program with national ADHD leaders.
12/1990 to 12/2004
Admissions Coordinator/Staff Nurse ST. JOSEPH’S MANOR City, STATE,
  • Developed and managed a diverse referral network for a 200 bed skilled nursing facility
  • Supervisor to staff of nurses that provided direct patient care
  • Provided direct patient care as an LPN/RN, BSN
  • Conducted weekly Medicare Utilization Review meetings

Select Achievements:

  • Developed ongoing staff health and wellness in-services.
Education and Training
Expected in 12/1996 to to
Bachelor of Science: Nursing
University of Southern Maine - Portland, ME
GPA:
Expected in to to
Practical Nursing Certificate: Nursing
Southern Maine Technical College - South Portland, Maine,
GPA:

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Resume Overview

School Attended

  • University of Southern Maine
  • Southern Maine Technical College

Job Titles Held:

  • Food and Beverage Team Leader
  • Service Manager
  • School Nurse
  • Executive Director
  • Director of Community Wellness
  • Owner/Operator
  • Admissions Coordinator/Staff Nurse

Degrees

  • Bachelor of Science
  • Practical Nursing Certificate

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