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Professional Summary
Certified Child Life Specialist with more than 15 years of experience in child development, therapeutic intervention, healthy and hospitalized children, healthcare, schools, community engagement and program development. Skilled leader and problem solver, passionate about creating and supporting programs to connect children and adults so they can live extraordinary lives.
Skills
Therapeutic Intervention
Proficient in Excel, Word, CRM Database Management
Early Childhood Education
Community Engagement
Multidisciplinary team collaboration
Program Development and Management
Work History
08/2019 to CurrentCertified Trainer & CoachBaylor Scott & White Health | West Lake Hills, TX,
Train new team members on procedures and performance strategies to maximize job satisfaction and productivity.
Investigate and integrate enhanced service and team management strategies to boost business profits.
Identify and solve internal problems related to employee turnover by revamping training approaches.
Apply communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Provide continuous evaluation and feedback to staff.
06/1999 to 06/2011Elementary & Preschool Teacher / DirectorAscension Health | Bourbonnais, IL,
Directed and trained the school-wide leadership team as required for accreditation through WASC: Western Association for Schools and Colleges.
Assumed responsibility for entire K-6 elementary and preschool programming and budget.
Encouraged and provided opportunities for team building and collaboration.
Established school policies and communicated to staff and parents for well-coordinated and high-quality daily operations.
Supervised teaching and support staff of over 40 employees.
Collaborated with other administrators to assess program needs for cost-effective budgets.
Developed social media blog content and all printed sales materials.
Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs.
Oversaw interview and hiring process of classroom personnel to ensure qualified staff for students and parents.
Designed summer camp brochures and school wide summer program.
02/2007 to 09/2008Certified Child Life SpecialistLucile Packard Children's Hospital Stanford | City, STATE,
Served as lead Child Life Specialist for inpatient/outpatient Hematology/Oncology, Bone Marrow Transplant and Brain Tumor population.
Provided family centered psychosocial support grounded in Child Development, play, stress and coping theory and family systems theory.
Developed individual plans of care, documented responses and reformulated plans as needed.
Provided developmentally appropriate play in a therapeutic and safe environment for individuals and groups.
Implemented and developed a Bone Marrow Transplant preschool.
Provided patient and family teaching including pre-operative and pre-procedural support, coping techniques, and medical play.
Attended multidisciplinary rounds, patient care conferences and documented information related to interventions.
Provided in-service instruction/orientation to hospital staff members, students and volunteers.
Interviewed, oriented, trained, supervised and evaluated staff, students and volunteers.
07/2005 to 11/2006Activities CoordinatorShriners Hospitals For Children Northern California | City, STATE,
Provided group recreation programs and individualized activities in coordination with Child Life and Therapeutic Recreation Specialists for children and adolescents hospitalized for orthopedic, burn, spinal cord and rehabilitation.
Oversaw the playroom to maintain a safe, stimulating, and inviting environment.
Trained and coordinated the efforts of the volunteers within the Child Life and Therapeutic Recreation Department.
Maintained and ordered supplies and recreation equipment.
Planned school age and adolescent workshops for World Burn Congress.
Education
Expected in 2006Child Life Internship | Children's Hospital Orange County, Orange, CAGPA:
Expected in 2005Bachelor of Science | Child DevelopmentCalifornia Polytechnic State University-San Luis Obispo, San Luis Obispo, CAGPA:
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School Attended
Children's Hospital Orange County
California Polytechnic State University-San Luis Obispo
