Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Certified Child Life Specialist with more than 15 years of experience in child development, therapeutic intervention, healthy and hospitalized children, healthcare, schools, community engagement and program development. Skilled leader and problem solver, passionate about creating and supporting programs to connect children and adults so they can live extraordinary lives.

  • Therapeutic Intervention
  • Proficient in Excel, Word, CRM Database Management
  • Early Childhood Education
  • Community Engagement
  • Multidisciplinary team collaboration
  • Program Development and Management
Work History
08/2019 to Current Certified Trainer & Coach Baylor Scott & White Health | West Lake Hills, TX,
  • Train new team members on procedures and performance strategies to maximize job satisfaction and productivity.
  • Investigate and integrate enhanced service and team management strategies to boost business profits.
  • Identify and solve internal problems related to employee turnover by revamping training approaches.
  • Apply communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Provide continuous evaluation and feedback to staff.

06/1999 to 06/2011 Elementary & Preschool Teacher / Director Ascension Health | Bourbonnais, IL,
  • Directed and trained the school-wide leadership team as required for accreditation through WASC: Western Association for Schools and Colleges.
  • Assumed responsibility for entire K-6 elementary and preschool programming and budget.
  • Encouraged and provided opportunities for team building and collaboration.
  • Established school policies and communicated to staff and parents for well-coordinated and high-quality daily operations.
  • Supervised teaching and support staff of over 40 employees.
  • Collaborated with other administrators to assess program needs for cost-effective budgets.
  • Developed social media blog content and all printed sales materials.
  • Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs.
  • Oversaw interview and hiring process of classroom personnel to ensure qualified staff for students and parents.
  • Designed summer camp brochures and school wide summer program.
02/2007 to 09/2008 Certified Child Life Specialist Lucile Packard Children's Hospital Stanford | City, STATE,
  • Served as lead Child Life Specialist for inpatient/outpatient Hematology/Oncology, Bone Marrow Transplant and Brain Tumor population.
  • Provided family centered psychosocial support grounded in Child Development, play, stress and coping theory and family systems theory.
  • Developed individual plans of care, documented responses and reformulated plans as needed.
  • Provided developmentally appropriate play in a therapeutic and safe environment for individuals and groups.
  • Implemented and developed a Bone Marrow Transplant preschool.
  • Provided patient and family teaching including pre-operative and pre-procedural support, coping techniques, and medical play.
  • Attended multidisciplinary rounds, patient care conferences and documented information related to interventions.
  • Provided in-service instruction/orientation to hospital staff members, students and volunteers.
  • Interviewed, oriented, trained, supervised and evaluated staff, students and volunteers.
07/2005 to 11/2006 Activities Coordinator Shriners Hospitals For Children Northern California | City, STATE,
  • Provided group recreation programs and individualized activities in coordination with Child Life and Therapeutic Recreation Specialists for children and adolescents hospitalized for orthopedic, burn, spinal cord and rehabilitation.
  • Oversaw the playroom to maintain a safe, stimulating, and inviting environment.
  • Trained and coordinated the efforts of the volunteers within the Child Life and Therapeutic Recreation Department.
  • Maintained and ordered supplies and recreation equipment.
  • Planned school age and adolescent workshops for World Burn Congress.

Expected in 2006 Child Life Internship | Children's Hospital Orange County, Orange, CA GPA:
Expected in 2005 Bachelor of Science | Child Development California Polytechnic State University-San Luis Obispo, San Luis Obispo, CA GPA:
  • Magna Cum Laude Grad
  • Presidential Award Recipient
  • CCLS - Certified Child Life Specialist
  • First Aid and CPR 

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School Attended

  • Children's Hospital Orange County
  • California Polytechnic State University-San Luis Obispo

Job Titles Held:

  • Certified Trainer & Coach
  • Elementary & Preschool Teacher / Director
  • Certified Child Life Specialist
  • Activities Coordinator


  • Child Life Internship
  • Bachelor of Science

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