Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Sanitation
Hospitality service expertise
Patient-focused care
Computer literate
Companionship and Emotional Support
Patient Care
Supporting personal needs
Dementia and Alzheimer's knowledge
Work History
05/2015 to Current
Food and Beverage ServerHei Hotels & Resorts – Parsippany, NJ,
Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Answered customers' questions, recommended items and recorded order information.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
01/2020 to 09/2020
Nursing AssistantSpartanburg Regional Medical Center – Boiling Springs, SC,
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Identified and reported unsafe situations to Charge Nurse to maintain adherence to safety protocols.
Maintained patient stability by checking vital signs and weight, testing urine and recording intake and outtake information.
Employed mobility devices and Hoyer equipment to lift patients from chairs to beds, following all safety procedures to avoid injuries.
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep RNs informed of changes.
Observed or examined patients to detect symptoms that required medical attention such as bruises, open wounds or blood in urine.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Collaborated with peers and attended monthly meetings to brainstorm new activities for patients and discuss ways to resolve issues.
Kept detailed records of nursing assessments, administered treatments and medication, discharge procedures and follow-up care needs.
Administered medications or treatments such as catheterizations, suppositories, enemas and douches, as directed by nurse or physician.
Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to Charge Nurse.
Documented all care actions by completing records and logs with Cerner.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Transported patients to treatment units and operating rooms by using wheelchairs, stretchers or moveable beds.
Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve Patient Safety.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor cove-rage.
Cared for average of 10-15 patients per in inpatient facility, delivering high-quality, efficient support to meet all needs.
Provided patients with personal hygiene assistance by giving bedpans, baths, backrubs and assisting with travel to bathroom.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
11/2009 to 08/2016
Lead BartenderSun Communities – Saco, ME,
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
03/2010 to 02/2015
Server TrainerMilestone Retirement Communities – Stillwater, OK,
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Trained new team members on restaurant procedures, menu items and performance strategies.
Education
Expected in 2023
Associate of Science: Nursing Middlesex Community College - Bedford - Bedford, MA GPA:
Expected in 06/2004
High School Diploma: Lowell Middlesex Academy Charter School - Lowell, MA GPA:
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