Proficient in Microsoft Office including Excel and Powerpoint
Excellent written and verbal communication skills.
Works Great in a Team Environment
08/2017 to Current
Food and Beverage ControllerMarriott － Greenbelt, MD
Assist with supervising day-to-day back of house (BOH) Operations.
Place orders for food, beverages, and liquor products, based on par levels set by the Executive Chef.
Create budgets; maintains the food and beverage expense check book for the hotel.
Reconcile the total food, beverage, and bar purchases with the accounting department monthly.
Works closely with Executive Chef to achieve and maintain the best food quality to offer.
Maintains a perpetual inventory with F&B items daily.
11/2015 to 12/2016
Assistant Food and Beverage Operations ManagerMarriott － Greenbelt, MD
Assisted with Managing Day-to-Day Operations.
Supervised daily F&B shift operation, and ensured compliance with all F&B policies, standards and procedures.
Managed 10-30 Associates per day.
Supervised staffing levels to ensure that guest service, operational needs, and financial objectives were met.
Encouraged and built mutual trust, respect, and cooperation among team members.
Developed specific goals and plans to prioritize, organize, and accomplish getting work done daily.
08/2014 to 11/2015
Bistro SupervisorCourtyard Marriott － Rosslyn, VA
Assigned duties, responsibilities, and work stations to employees in accordance with business demands.
Controlled inventories of food, equipment, small ware, and liquor.
Supervised 3-5 associates per day.
Forecasted staff, equipment, and supply requirements; based on a bistro menu.
Created a weekly schedule, based on hotel business demands.
Operated Marriott's Fosse PMS system.
09/2011 to 08/2014
Night AuditCourtyard Marriott － Crystal City, VA
Generated reports outlining room occupancy totals, daily transaction's, revenue totals and other figures as necessary
for management review.
Operated Marriott's Fosse PMS system
Settled credit card charges through batch processing.
Resume of Alonda Thomas Page 1
Performed computer back-ups and printed copies of certain information.
Ensured 3rd party reservations had been properly processed.
Worked as front desk agent, handling check-in, check-outs, and guest requests.
02/2011 to 09/2011
Bistro ServerCourtyard Marriott － Crystal City, VA
Effectively operated a POS Operating System.
Delivered exceptional, friendly, and fast service.
Assisted guests with menu selections in an informative and helpful manner.
Regularly checked on guests to ensure food quality and satisfaction.
Performed closing duties, to include restocking items and clean-up procedures.
11/2010 to 02/2011
Bistro Server/CookCourtyard Marriott － Alexandria, VA
Provided quality customer service while taking orders and delivering food.
Answered questions regarding the menu.
Maintained sanitation, health, and safety standards in work areas while preparing food orders.
Cooked the exact number of items ordered by each customer, and completed several different orders, simultaneously.
Worked closely with wait staff and the kitchen to ensure the restaurant operated efficiently.
Education and Training
Associate's Degree: Business AdministrationKaplan UniversityCurrently enrolled as full time student. Business Administration
DiplomaLincoln Culinary Institute － Columbia, MDReceived professional, technical instruction from seasoned chefs
in the art of International Baking and Pastry, Italian Culinary Arts,
Culinary Management, and more.