Industrious Food and Beverage bringing 3 years of exceptional performance in related roles. Enthusiastic and personable with drive to promote customer satisfaction and loyalty. Successful Attendant satisfies clientele using strong interpersonal, multitasking and time management skills. Outgoing individual with expertise in smoothly delivering food and drinks to guests and turning dining tables rapidly to maximize profits. Proficient in POS system operations. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Ambitious student pursuing Human Developing degree eager to contribute developed knowledge in Teaching role. Skilled in Kids and Communication in School settings. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings.
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- Maintained dining and food service areas to maximize safety and cleanliness.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Provided exceptional service that reflected restaurant standards and core values.
- Assembled and served meals according to specific guest requirements.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.
- Priced and ordered food products, kitchen equipment and food service supplies.
- Prepared and led food service training programs to teach staff various tasks.
- Set tables for upcoming meals by following food service guidelines.
- Collaborated with kitchen team to bus and set tables, prep food and stock salad bar.
- Created food displays according to established standards and replaced dated products with fresh.
- Maintained presence throughout meals to assist guests with additional food and beverage requests as needed.
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
- Greeted guests with friendliness and professionalism.
- Effectively multitasked within fast-paced environment.
- Stocked displays with new and transferred merchandise.
- Processed sales transactions to prevent long customer wait times.
- Documented and routed business correspondence to manage office paperwork.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Observed deadlines, enabling timely completion of tasks.
- Supported office clerical functions using word processing and other software, email and office machines.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Prepared packages for shipment by generating packing slips and setting up courier deliveries.
- Organized computer-based information to minimize errors.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Met high productivity standards in processing payments for customers.
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Improved delivery of CEO by Selling and creating our own product, realizing overall increase in customer satisfaction and cost efficiency.
- Led team to achieve , earning recognition from upper management and financial reward.
- Entrepreneur Build - Oakland, CA, Estados Unidos BUILD's mission is to use entrepreneurship to ignite the potential of youth from under-resourced communities and propel them to high school, college & career. https://build.org/
- Member, Alumni Association
- iMentor - New York, NY, United States Imentor is a program that the high school I attend gives us the opportunity to take to keep our college pathway attainable, by giving us all types of opportunities of college information as well as having our own personal mentor to help us and guide us. iMentor builds mentoring relationships that empower first-generation students from low-income communities to graduate high school, succeed in college, and achieve their ambitions. https://imentor.org/
- Certified Food and Beverage Attendant , Marriott - 2019-Current
- Certified Cashier, Marriott - 2020 -Current
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School Attended
- Aspire Lionel Wilson College Preparatory Academy
- California State University - East Bay
Job Titles Held:
- Food and Beverage Attendant
- Clerk Specialist
- Cashier Team Lead
Degrees
- High School Diploma
- Bachelor of Arts
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