Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

One characteristic that people love about me is that I am a fast learner, always ready to work and always wanting to work. What is unique about me in my opinion is that, I do not give up easily and if I say that I am going to do any task, I am going to put my mind to it and do what ever it takes to get that task done. My main interest and what I revolve my life around is music, some of it being generational and the other some of it being classical. I do play many different instruments such as; the Violin, Clarinet, Piano, and a little Guitar. By the end of my college term, one goal of mine is to be more profound and professional when it comes to music as a whole, and jobs and extra curricular activities in relation to my major can give me that extra boost necessary. When it comes to the job position as a Student Worker in the Music Library at Northern Illinois University, I feel as though I would fit perfectly. Reason being is because I already have a well bonded and enjoyable relationship with music itself so I would have no problem with over time not liClaire my future job. Also, with this position I can use it as a benefit and learning tool towards my major while also obtaining the opportunity to teach my peers as they come and go. Hard work is a major part of life in order to become successful in life and fortunately enough I am willing to do whatever it takes.

  • Bilingual
  • Section Leader
  • Community Server
  • Price Memorization
  • Menu Knowledge
  • Menu Memorization
  • Food Safety Understanding
FOH Team Member, 06/2021 to Current
La Madeleine, Inc.Grapevine, TX,
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
  • Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
  • Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
  • Earned consistently highest tips by displaying exceptional listening skills and attentiveness and delivering diners' unique preferences every time.
  • Entered customer food orders into computer system.
  • Provided items requested by customers, including sauces and drink refills.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Processed customers' payments and provided receipts.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Trained new employees to perform duties by showing how to take orders, make drinks, and greeting patrons.
  • Prepared and served cold, hot and frozen beverages to guests.
  • Improved quality of service 20% by worClaire closely with staff and meeting customer expectations.
Cutco Sales Representative, 06/2020 to 08/2020
Planet Fitness Inc.Deer Park, TX,
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Contacted new and existing customers to outline benefits of products.
  • Monitored customer order process and addressed customer issues.
  • Fostered relationships with customers to expand customer base and retain business.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Developed key customer relationships to increase sales.
  • Achieved monthly sales exceeding $1,000.
  • Constructed targeted sales presentations to solicit prospects in geographic parameters.
  • Created successful strategies to develop and expand customer sales.
  • Worked with production teams to assess, update and optimize delivery dates for customers.
  • Developed and implemented restructuring solutions, training programs and process improvement initiatives to boost performance.
Sales Associate, 04/2019 to 05/2020
The WifelineCity, STATE,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Built trusting relationships with customers by maClaire personal connections.
  • Helped average of 20 customers per day by responding to inquiries and locating products.
  • Processed orders through company system and coordinated product deliveries.
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
Education and Training
Bachelor of Arts: Music Composition , Expected in 05/2024
Northern Illinois University - Dekalb, IL
  • 3.4 GPA
  • Huskie Marching Band Member
  • Ranked in Top 20% of class
  • Honor Roll
  • Perfect Attendance
  • Minor in Mathematics
  • National Honors Society Member
  • Major in Music Composition
  • Merit Scholarship Recipient

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  • Northern Illinois University

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  • FOH Team Member
  • Cutco Sales Representative
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  • Bachelor of Arts

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