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Foh Supervisor Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

20 year experience in the hospitality industry, ranging from Banquet/Catering functions, fine dining and nightclub settings. Very strong, outgoing personality. Enjoy working the with public and engaging guests. Looking to place my roots and further my career. Able to take on multiple tasks and produce results efficiently and in a timely manner. Works very well with others, maintaining a professional but friendly relationship with other employees. Able to delegate tasks and receive quick results with others.

Skills
  • Restaurant operations
  • POS system operations
  • Responsible alcohol service
  • Liquor, beer and wine knowledge
  • Changing beer kegs
  • Menu memorization
  • Engaging personality
  • Clear and effective communication
  • Attending multiple customers
  • Highly reliable
  • Handling difficult customers
  • Dining room management
  • Cash register operation
  • Sales expertise
  • Performance improvement
  • Inventory
  • Ordering procedures
  • Basic math
  • Group reservations management
  • Staff Management
  • Food and Beverage Knowledge
  • Closing Procedures
  • Cash Handling
  • Inventory Control
  • Safe food handling
Work History
FOH Supervisor, 02/2021 to Current
Doordash San Carlos, CA,
  • Performed cash handling activities, including making change, cashing out register drawers and securing nightly bank deposits.
  • Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
  • Resolved guests complaints while maintaining positive customer environment.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Addressed guest concerns and resolved all issues to guests' satisfaction.
  • Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
Server/Bartender, 01/2020 to Current
Sage Hospitality Resources, Llp Pittsburgh, PA,
  • Provided attentive service and proactively assessed guest needs.
  • Greeted customers and answered any questions.
  • Assisted wait staff with timely food delivery and guest requests.
  • Assisted customers with carry-out service.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Bartender, 03/2019 to 12/2019
St. Joe Company Port Saint Joe, FL,
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Kept bar presentable and well-stocked to meet all customer needs.
  • Operated efficiently in high-volume setting to prepare and serve more than 100 drinks per hour.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Set up bar for operation, obtained cash bank and stocked service bar.
Bartender/Server, 04/2017 to 01/2019
Hilton Worldwide Columbus, OH,
  • Arranged and prepared tables for customers to provide guests with excellent experiences and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Certified Medical Assistant: Medical Assisting, Expected in 2004
to
Bryman Institute - Chelsea, Ma,
GPA:
High School Diploma: , Expected in 06/2002
to
Everett High School - Everett, MA
GPA:

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Resume Strength

  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • Bryman Institute
  • Everett High School
Job Titles Held:
  • FOH Supervisor
  • Server/Bartender
  • Bartender
  • Bartender/Server
Degrees
  • Certified Medical Assistant
  • High School Diploma

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