Foh Staff Server resume example with 8+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
I have 10 years of customer service experience, with 7 of those years being in the service industry. From an entry level position up to management, I have experience on all levels. I consider myself as a leader/role model in the workplace because I have a great work ethic and I strive to excel at any opportunity presented to me.
Highlights
Neat, clean and professional appearance
Reliable and punctual
Engaging personality
Restaurant management
Delivers exceptional customer service
Excellent multi-tasker
Proven leader
Reliable team worker
Experience
FOH Staff Server, 10/2015 - Current The Loop – City, STATE, Correctly receive orders, process payments and respond appropriately to guest concerns. Communicating clearly and positively with co-workers and management. Handling large amounts of guests at one given time. Food and beverage knowledge.
FOH Staff Server, 02/2015 - 09/2016 Betty Danger's Country Club – City, STATE, Prepared items according to written or verbal orders, working on several different orders simultaneously. Knowledge of club members and local neighborhood offerings/objectives. General knowledge of ferris wheel operations. Entertaining/acting for exceptional guest experiences.
FOH Supervisor/Manager, 05/2013 - 02/2015 Canal Park Brewing Company – City, STATE, Assisted management with monthly inventory control and weekly stock ordering. Took initiative to find extra tasks when scheduled duties were completed. Worked well with teammates and management team. Mastered Point of Sale (POS) computer system for automated order taking. Resolved guest complaints promptly and professionally. Provided FOH team with weekly schedules and monthly newsletters.
FOH Staff Server, 10/2012 - 02/2015 Canal Park Brewing Company – City, STATE, Up-sold additional menu items, beverages and desserts to increase restaurant profits and personal sales goals. Open/set-up and closing restaurant on a daily basis. General cleaning and tidying duties. Gained craft beer knowledge and brewing process from both on and off-site training provided by company.
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