Business-savvy and results driven Commercial Manager offering 15 years of progressive experience in Airline industry. Managing and building high-performance teams to execute on company strategy. Keen analytical and strategic planning abilities to deliver long-range success.
Latest Experience
Flydubai – Commercial Manager, 06/2018 to Current Schulte Hospitality Group – Little Rock, AR,
Sales Revenue Generation – Indirect/direct Channels: Lead the sales team to achieve regional company revenue targets (Leisure / Business / Corporate).
Strategic Planning: While ensuring short-term revenue targets are met, the role must also focus on longer-term planning to create and implement a sales strategy to exceed future requirements.
Communication / Brand - Leadership and Development: In accordance with Head office guidelines, oversee all communications with the travel trade and corporate clients including contracts, proposals, and product updates.
Financial Oversight – Budgets, credit risk & cost control: In conjunction with Financial Controller.
Sales Managers and Team Training & Development: Oversee and manage sales team to optimize sales and company positive perception in the market.
Work collaboratively with executive and senior management across divisions to identify, define and plan end-to-end for the most essential strategic opportunities and challenges related to customer data.
Distill key strategic themes, ideas, and opportunities into tangible executable, plans, initiatives.
Manage cross-functional teams to develop and maintain views of important industry trends, market dynamics, and competitive benchmarking to affirm or alter strategies as necessary.
Maintain responsibility for deliverables and timelines, shifting priorities as needed and managing stakeholder relationships and expectations.
Support preparation of materials for Board and other executive meetings in conjunction with other business leaders.
Segregate and develop team strategy towards tailor made solutions for newly high yield corporate segments like government and education
C-coded revenue accountability.
Senior Sales Executive, 09/2014 to 08/2016 Kemper – Bridgeton, MO,
Achieve set revenue targets within portfolio
Route analysis
Incentive negotiation and achievement for top account within portfolio
Mediator between the organizations corporate division and account to pull out targeted corporate
Work closely with top accounts into fulfilling the organizational growth into rew routes
Defining process and work flow internally to automate all manual delays
Bridge between YM and Sales Support in negotiation of major movements
Adhere to set budgets for fiscal year and watching closely targeted pax nos.
Sales Executive , 09/2012 to 09/2014 Flydubai – City, STATE,
Route Analysis
Representing flydubai in sponsorships/ road shows and sales blitz
Implement agreed sales strategies to service existing trade clients and achieve Revenue targets for allocated territory or portfolio of clients
To promote the fly Dubai brand, products and services through the various distribution channels available
To ensure that the product and promotional plans are understood and implemented to give the greatest impact in the market
Continuously monitor market data intelligence to facilitate quick, dynamic decision making process on a day to day basis
To negotiate & manage existing and new commercial agreements and within trade accounts.
Accomplishments
overachieved revenue targets and secured annual bonus with flydubai for fiscal years 2018, 2019 and 2021.
Achieved individual sales target and incentive with flydubai –Dubai Market for fiscal year 2012 - 2014.
Employee of the month March 2012 with Etihad Airways.
2 appreciations letters for best customer service with Etihad Airlines.
300 million sales team award by VP of commercial sales Emirates airlines Mr. Khalid al Jaflah.
14 sales appreciation's by direct line manager with Emirates airlines.
Appreciation letter for best customer service with Emirates airlines.
KEY Skills
Problem-Solving
Budgeting and Expenditures
Team Recruiting and Onboarding
Time Management
Verbal and Written Communication
Salesforce Software
Staff Training and Development
Operating Procedures and Policies
Strategic Marketing
Contract Terms Negotiation
Customer Relationship Management
Risk Management
Highest EDUCATION
MBA: International Business, Expected in 04/2017 Geneva Business School - UAE, GPA:
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