flooring sales associate blinds associate resume example with 1+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Driven Retail professional with top-notch sales abilities, service-oriented nature and analytical approach to resolving customer problems. Sells flooring and blind products while adapting to new industry trends and changing customer desires.

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing 2 years of experience and deep knowledge of all of the store's basic products.

Knowledgeable and dedicated customer service professional with extensive experience in the retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

I also have the ability to adapt and learn in all kinds of environments.

I have all the skills necessary for any goal-oriented business that wants to succeed and progress. I learned so much working and I learned just as much being a leader in my community about customer relationships, reliability, and respect. With my integrity, I have the ability to accomplish general company goals and my goals within the company, in addition to meeting the satisfaction of customers and company

  • Accurate money handling
  • Computer literacy
  • Basic mathematical skills
  • Flooring knowledge
  • Customer service
  • Organization
  • Cash register operation
  • Planning and Coordination
  • Self-motivated professional
  • Reading comprehension
  • Troubleshooting
  • Organization and Time management
  • Cultural awareness
  • Multitasking abilities
  • Analytical skills
  • Grout measuring
  • Carpet installation
  • Hardwood installation
  • Flooring project management
  • Ceramic tile installation
  • Waterproofing methods
  • Compassion
  • Responsible
  • Excellent work ethic
  • Sales
  • Sales Goals
  • Cleaning
  • Store Merchandising
  • Point of Sale Systems
  • Product Knowledge
  • New Product Information
  • Product Location
  • Quality Management
Work History
09/2020 to Current
Flooring Sales Associate/Blinds Associate St. Jude Children's Research Hospital Memphis, TN,
  • Maintained in-depth understanding of all available brands and types of flooring available to customers.
  • Demonstrated features of different floor options and overcame objections with knowledgeable responses.
  • Discussed pricing, additional charges and payment plans during sales process.
  • Assisted customers with selecting appropriate floor types, including tile, linoleum, laminate and carpet.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in tile and LVP products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Assisted customers by answering questions and fulfilling requests.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or new trucks.
  • Assisted customers with locating and choosing merchandise in all store departments.
  • Completed sales in excess of $10,000 with near-zero error rate using POS system.
  • Was trained and cut carpet, wired shelving, runner, blinds, and shades for customers.
  • Was trained and certified on multiple Lift trucks like the OP and Reach trucks.
04/2020 to 06/2021
Cashier Natixis Global Asset Management Boston, MA,
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Helped over 100 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
07/2020 to 09/2020
Deliveries/Customer Service Associate The Home Depot Store 0156 City, STATE,
  • Developed and actualized customer service initiatives to decrease wait times.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Helped average of 50 customers every day by approaching conversations with positive attitude and focus on customer satisfaction.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Maintained customer satisfaction while handling all product returns quickly and professionally.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Monitored cash drawers in multiple service desk stations and maintained adequate cash supply.
  • Trained new personnel regarding company operations, policies and services.
05/2018 to 08/2018
Sales Associate Mr. Doodads City, STATE,
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Tracked stock using company inventory management software.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Expected in
No Degree: Real Estate
Real Estate Express - Online,
Expected in 05/2025
BBA: Human Resources Management
Georgia State University - Atlanta, GA
  • Minored in Real Estate
Expected in 07/2020
North Cobb High School - Kennesaw, GA
  • Elected to Senior Class President for North Cobb High School in 2020
  • Member of Cobb Youth Leadership
  • Graduated summa cum laude
  • Member of FBLA
  • Awarded The Mayor's Cup in the City of Acworth, GA
  • Member of The National Technical Honor's Society
  • Elected to Sophomore Class President for Student Government in 2018
  • Elected to Vice President for Student Government in 2017
  • Member of Beta Club
  • Member of Black Student Union
  • Member of Speech and Debate
  • Member of Diversity Council
  • Member of DECA
  • Elected to Chairman for Homecoming Dance in 2019
  • Elected to Chairman for The Big Give in 2016
  • Elected to Chairman for The Taste of Kennesaw in 2019

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Resume Overview

School Attended

  • Real Estate Express
  • Georgia State University
  • North Cobb High School

Job Titles Held:

  • Flooring Sales Associate/Blinds Associate
  • Cashier
  • Deliveries/Customer Service Associate
  • Sales Associate


  • No Degree
  • BBA
  • GED

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