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floor salesman instillation technician resume example with 11+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Trained in project and time management with extensive knowledge of customer satisfaction and proven multitasking abilities. Throughout the 10 plus years of working in sales and customer support, I have built a strong track record of exceptional execution and growth in every company I have been with, exceeding the expectations of every employer. My ever lasting competitive nature and yet genuine energy I bring to the work environment, truly makes me a remarkable candidate to further the horizons of any company I am with.

Skills
  • Advanced Business Sales and Marketing
  • Advanced Customer Service
  • Data Management
  • Advanced Communicative Skills
  • Advanced Leadership Qualities
  • Microsoft Office
  • Skilled and efficient problem solving
  • General Management
  • Point of Sale Knowledge
  • Modern Trend knowledge
  • Athletic
  • Spanish (beginner)
Work History
06/2019 to Current Floor Salesman/Instillation Technician Onix Group | Northridge, DE,
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Offered each customer top-notch, personal service and polite support to enhance sales and customer satisfaction.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Developed strong rapport with customers and created positive impression of business.
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Took measurements and studied floor sketches to calculate area to be floored and amount of materials needed.
  • Operated hand tools and machines to cut material and achieve proper fit around obstructions.
  • In a fast and efficient manner, carefully cut and laid every sheet of wood or laminate to the sub floor for a beautiful patterned display.
06/2017 to 06/2019 Bartender/Server Paradies Lagardère Travel Retail | Houston, TX,
  • Because of its unique "Hot Rock" dining concept, all servers must thoroughly instruct each guest on how to properly cut and cook the meat along with every precaution taken to make sure one has an exceptional experience.
  • Upsold high-profit items such as appetizers, desserts and mixed drinks to enhance sales numbers.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales.
03/2016 to 01/2017 Server/Bartender Bj's Brewhouse | City, STATE,
  • When working for a brewhouse, one must go beyond the norm of the mediocre beer knowledge and really know every aspect of not just how the beer tastes or smells but how brewers were able to make it exactly like that and why that happened.
  • Every Bartender and Server there was not only encouraged but also driven through competition to always push and sell the house beers and really know how to accommodate the right person with that beverage.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
04/2009 to 02/2016 Head Chef Instructor Cucina Bambini | City, STATE,
  • Cucina Bambini is a cooking culinary school for groups of people looking for a date night, team bonding or maybe just trying to learn how to cook.
  • When working there, the daily responsibilities were to be a lead chef instructor, bartender and server all in one position.
  • The kitchen would be prepped for a four to five course meal before anyone arrives, making sure everything is set in place.
  • When the guests arrives I would greet everyone and get them seated, then changing my responsibilities to a bartender, offering and pouring all beverages.
  • After everyone is situated, I would then demonstrate every dish that was to be prepared that night, making sure everyone had a job and understood the rules of the kitchen.
  • While guests were then sent off to cook I would monitor the room, instructing the chefs and helping where need be.
  • At the end of the class I would prepare all of the food for the entire kitchen to eat as a family style presentation, giving me time to clean up, take care of any outstanding payments or upsell for further scheduling of another class.
Education
Expected in 2013 Diploma | Valley Christian High School, San Jose, CA, GPA:
  • Played Football, Basketball and ran track all four years
  • Off season I was also on the Wrestling team camp.
  • Elected Captain of Football Team
Expected in 2021 | Sales, Merchandising, And Marketing De Anza College, Cupertino, CA, GPA:
  • Majored in Business Marketing
  • Minored in psychology
Accomplishments

    Growth through promotions at every establishment I have ever worked at.

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Resume Overview

School Attended

  • Valley Christian High School
  • De Anza College

Job Titles Held:

  • Floor Salesman/Instillation Technician
  • Bartender/Server
  • Server/Bartender
  • Head Chef Instructor

Degrees

  • Diploma

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