Dependable Team Leader bringing management experience and a willingness to take on added responsibility to meet goals and challenges. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
Skills
Exceptional interpersonal communication
Effective leader
Staff training/development
Employee scheduling
Consistently meet goals
Efficient multi-tasker
Organized
Customer service-oriented
Deadline-oriented
Highly organized
Good judgment
Time management
Sales techniques
Pre-screening candidates
Workforce planning
Work History
Floor Manager , 01/2013
to 07/2015 Limited Brands (Bath and Body Works) – Cherry Hill,
NJ
Trained, coached and mentored staff to ensure smooth adoption of new products, policies, sales techniques.
Counted cash drawers and made bank deposits.
Assigned employees to specific duties to best meet the needs of the store.
Reordered inventory when it dropped below predetermined levels.
Instructed staff on appropriately handling difficult and complicated sales.
Hired, trained and evaluated personnel in sales and marketing.
Examined merchandise to verify that it was correctly priced and displayed.
Planned budgets and authorized payments and merchandise returns.
Increased profits through effective sales training and troubleshooting profit loss areas.
Interviewed job candidates and made staffing decisions.
Reported to the district manager regarding all store and staff issues.
Manager , 01/2004
to 05/2013 GMS Enterprises – Deptford,
NJ
Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
Greeted customers and provided excellent customer service.
Maintained high standards of customer service during high-volume, fast-paced operations.
Built loyal clientele through friendly interactions and consistent appreciation.
Cross-trained and coordinated scheduling with team members to ensure seamless service.
Promoted from Store Manager to District Manager within 2 years of working for the Sicklers.
Interviewed job candidates and made staffing decisions.
Counted cash drawers and made bank deposits.
Assigned employees to specific duties to best meet the needs of the store.
Reordered inventory when it dropped below predetermined levels.
Instructed staff on appropriately handling difficult and complicated sales.
Hired, trained and evaluated personnel.
Planned budgets and authorized payments and merchandise returns.
Scheduled and led monthly store meetings for all employees.
Reported to the store owners regarding all store and staff issues.
Help open new store locations hiring all employees and putting management teams into place.
Education
Bachelor of Arts: Art and music history ,
2002 Rowan University - Glassboro,
NJ
