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Floor Manager Resume Example

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FLOOR MANAGER
Professional Summary
Dependable Team Leader bringing management experience and a willingness to take on added responsibility to meet goals and challenges. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.  
Skills
  • Exceptional interpersonal communication
  • Effective leader
  • Staff training/development
  • Employee scheduling
  • Consistently meet goals
  • Efficient multi-tasker
  • Organized
  • Customer service-oriented
  • Deadline-oriented

  • Highly organized
  • Good judgment
  • Time management
  • Sales techniques
  • Pre-screening candidates
  • Workforce planning
Work History
Floor Manager , 01/2013 to 07/2015
Limited Brands (Bath and Body Works) – Cherry Hill, NJ
  • Trained, coached and mentored staff to ensure smooth adoption of new products, policies, sales techniques.
  • Counted cash drawers and made bank deposits.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Reordered inventory when it dropped below predetermined levels.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Planned budgets and authorized payments and merchandise returns.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Interviewed job candidates and made staffing decisions.
  • Reported to the district manager regarding all store and staff issues.
Manager , 01/2004 to 05/2013
GMS Enterprises – Deptford, NJ
  • Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
  • Greeted customers and provided excellent customer service.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Cross-trained and coordinated scheduling with team members to ensure seamless service.
  • Promoted from Store Manager to District Manager within 2 years of working for the Sicklers.
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Reordered inventory when it dropped below predetermined levels.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Hired, trained and evaluated personnel.
  • Planned budgets and authorized payments and merchandise returns.
  • Scheduled and led monthly store meetings for all employees.
  • Reported to the store owners regarding all store and staff issues.
  • Help open new store locations hiring all employees and putting management teams into place.  
Education
Bachelor of Arts: Art and music history , 2002
Rowan University - Glassboro, NJ
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Resume Overview

Companies Worked For:

  • Limited Brands (Bath and Body Works)
  • GMS Enterprises

School Attended

  • Rowan University

Job Titles Held:

  • Floor Manager
  • Manager

Degrees

  • Bachelor of Arts : Art and music history , 2002

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