Floor Manager Resume Example

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(555) 432-1000,
, , 100 Montgomery St. 10th Floor

With great enthusiasm, I am seeking employment with a company offering opportunity for professional growth and advancement. My varied administrative experiences and extensive skills in performing clerical tasks make me an ideal candidate for this position. As noted on my resume, I am highly skilled in providing administrative support to department heads, and managing everyday office tasks. This includes: typing documents as needed, maintaining professional behavior, keeping everything organized, availability, being resourceful and efficient, detail oriented, reliability, filing and always seeking ways to improve efficiency. Since good customer service is the base of all successful businesses, I have good skills to care for customers so that their needs are met – which ensures their loyalty. My resume is enclosed herewith which will provide you with further details regarding my skills and abilities. Thank you for your time and consideration, I look forward to hearing from you. Sincerely yours,

Lourdes Reyes

  • Balance
  • Cashier
  • Data entry
  • Fluent in English
  • English
  • Filing
  • General Office
  • Inventory
  • Meetings
  • Excel
  • Microsoft Office
  • Office
  • Powerpoint
  • Word
  • Organizing
  • Scheduling
  • Spanish
  • Phone
  • Telephone Techniques
  • Translating
  • 60 WPM
  • Employee management
  • Consultative sales
  • Employee development
  • Brand management
  • Issue and conflict resolution
  • Key accounts and territory management
  • Problem resolution
  • Communication
  • Project planning
  • Working collaboratively
  • Multitasking
Lewis Drug Stores - Floor Manager
Dell Rapids, SD, 01/2017 - Current
  • Stayed up-to-date on extensive company products and services.
  • Managed inventory and stock levels in coordination with purchasing and receiving department.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Assessed team member performance and developed improvement plans for weak points.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Followed up with existing customers to generate new prospective buyers through referrals.
  • Improved administrative and procedural process to maximize accuracy and efficiency.
  • Established ambitious goals for employees and departments in order to promote quality and productivity improvements.
  • Directed efficient store recoveries to keep merchandise organized and presentable for customers.
  • Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues.
  • Managed inventory, cleaning of store and organizing product.
  • Established effective employee schedules to meet expected customer demands.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Market America Inc - Freelance Makeup Artist
Miami Beach, FL, 10/2007 - 01/2017
  • Assisted customers, ensured everything was running smoothly, handled cash.
  • Kept area organized and clean.
  • Made sure customer’s needs were met.
  • Study and analyze customer’s face to what accomodates them specifically.
  • Made sure I was available when needed.
Aramark Corp. - Personal Assistant
Skokie, IL, 10/2007 - 12/2015
  • Handling all the numerous phone calls that the manager gets while translating in English.
  • Fixing all the appointments the manager has to attend throughout the day and making sure that they attend them.
  • Running personal errands for the manager when needed.
  • Assisting the manager during meetings.
  • Manage documents and accounts by organizing both electronic and paper files.
  • Cared for family dogs, including feeding and walking animals several times per day.
  • Screened telephone calls and inquiries and directed as appropriate.
  • Traveled with manager to take notes and dictation at meetings.
  • Managed household inventory and maintenance schedules.
  • Organized work projects around client's house.
  • Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
Larry's Burgers - Waitress
City, STATE, 02/2003 - 01/2006
  • Assisted staff with the implementation of daily duties.
  • Use cashier and made sure to balance out at the end of the night.
  • Daily, routine check that we followed sanitary rules.
  • Inventory check on all produce.
  • Made sure I knew the menu and the special of the day.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Processed customers' payments and provided receipts.
  • Greeted newly seated guests quickly and efficiently.
Education and Training
Chaffey Adult School , Ontario, CA Expected in 2015
  • Telephone Techniques
  • Terminology
  • Scheduling Appointments
: - GPA :
  • School
  • Office Helper
  • Volunteer Work
  • Spanish
  • Teacher’s Assistant
Bassett Adult School La Puente, CA Expected in 2015
  • Business General Office Occupations
  • Data entry (60 WPM)
  • Filing
  • Microsoft Office (Word, Excel, Powerpoint
: - GPA :
References available upon request
Bilingual (fluent in English and Spanish) Computer savvy

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Resume Overview

School Attended
  • Chaffey Adult School
  • Bassett Adult School
Job Titles Held:
  • Floor Manager
  • Freelance Makeup Artist
  • Personal Assistant
  • Waitress
  • <ul><li>Telephone Techniques</li><li>Terminology</li><li>Scheduling Appointments</li></ul>
  • <ul><li>Business General Office Occupations</li><li>Data entry (60 WPM)</li><li>Filing</li><li>Microsoft Office (Word, Excel, Powerpoint</li></ul>

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