Float Pool Clerk Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Experienced administrative professional with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Friendly, respectful and team-oriented with clerical and records management experience. Clear communicator successful at multitasking with strong prioritization and planning abilities. Efficiency-driven team member with demonstrated abilities in scheduling, managing files, organizing records and coordinating paperwork. Devoted to enhancing team performance with smooth administrative support. Proficient EPIC and ADP user.

  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
01/2021 to Current
Float Pool Clerk Montana State University, Inc Bozeman, MT,
  • Delivered exceptional, culturally-appropriate care to patients and families on units.
  • Documented work in EPIC and updated patients' charts with orders and observations.
  • Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
  • Worked with electronic health records software and database systems.
  • Contacted insurance companies to verify eligibility.
  • Received and routed laboratory results to correct clinical staff members.
  • Increased office productivity by transcribing over daily meetings and appointments and implementing organizational systems for documents.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Accurately completed insurance and Medicaid billing and OASIS documentation for patient visits.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Answered phone calls and messages for -physicians at Covid-19 medical facility, scheduling appointments and handling patient inquiries.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Carried out front office duties utilizing data entry skills in framework of EPIC medical database.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Organized patient files and streamlined operations to improve efficiency.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Registered and verified patient records before triage with most up-to-date information.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Collaborated with assistants and doctors to prepare and set up rooms with adequate supplies and equipment.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
03/2016 to 08/2019
Event Administrator/Event Staff Supervisor Tracks NightClub/Exdo Events City, STATE,
  • Worked under pressure and met deadlines while maintaining composure in difficult situations.
  • Created, maintained and distributed event orders.
  • Assisted GM in achieving revenue goals set for events and catering.
  • Drove excellent guest service for events and conducted evaluations after completion.
  • Maintained and distributed information for functions and events.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
  • Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
  • Fulfilled contractual obligations for rehearsal and day of event coordination.
  • Supervised onsite team of caterers, audio-visual technicians, and facility management team.
  • Fostered relationships with local and national wedding suppliers to obtain best price, quality, and delivery of products.
  • Recommended workflow and budget improvements, resulting in [% savings per event.
  • Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands.
  • Managed administrative logistics of events planning, event booking and event promotions.
  • Generated client retention by accurately organizing and executing trade shows and events.
  • Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
12/2013 to 10/2014
Medical Assistant Hilltop Family Medical Clinic City, STATE,
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms and allergies..
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Obtained pre- and post-treatment vital signs and weight.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Compiled necessary documents for surgical billing packages.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Taught patients about medications, procedures and care plan instructions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained all prescribed laboratory testing.
  • Tested and recorded blood glucose levels.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Prepared initial patient charts for admission.
  • Ordered and prepared reagents and supplies.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
Expected in 07/2022
Coding And Billing Certification: Medical Coding Billing
DeVry University - Online,
Expected in 02/2014
Diploma in Medical Assisting: Medical Assisting
Everest College- Aurora CO - Aurora, CO,

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Resume Overview

School Attended
  • DeVry University
  • Everest College- Aurora CO
Job Titles Held:
  • Float Pool Clerk
  • Event Administrator/Event Staff Supervisor
  • Medical Assistant
  • Coding And Billing Certification
  • Diploma in Medical Assisting