Fleet Operations Manager resume example

Initiated training program that standardized military training and led to increase in customer satisfaction by 80%..

• Employed multiple instructional techniques and training formats that included role-playing, simulations, team exercises, group discussions, videos, and lectures.
• Played an integral role in reconstructing National Guard and Reserve training courses to align with active duty personnel requirements.
• Assisted in the teaching and instruction of the Mine Resistant Ambush Protected (MRAP) family of vehicles.
• Served as a Team Leader in Iraq and Afghanistan; and trained soldiers and Departmentof Defense Civillians with a consistent no-failure rate Implemented a new maintenance program.
• Assured that classroom atmosphere was conducive to learning by ensuring proper lighting, seating, safe conditions, equipment, and facilities were adequate.
• Directed and monitored the activities of instructors assigned to instruct and/or assist on training projects with responsibility for progress of work by assistants.
• Developed and conducted technical orientations and demonstrations on new and/ or modified equipment. Instructed instructors on equipment operation and maintenance procedures.

Taught, trained, and mentored at risk youth and children.

• Developed a team without assistance from the corporate headquarters.
• Supervised and counseled 6-10 subordinates.
• Interviewed new applicants, provided training for new staff, and generated weekly and monthly schedules.
• Managed the operational budget for accountability and development
• .Monitored student behavior, maintained children's records, and taught learning skills.
• Consistently reviewed policies and procedures with subordinates on how to improve the work and the living conditions for the children.

Provided extra assistance to students with special needs, such as non-English- speaking students or those with physical and mental disabilities.

• Tutored and assisted children individually and in small groups to help those master assignments, and to reinforce learning concepts presented by teachers.
• Observed students' performance, and recorded relevant data to assess progress.
• Discussed assigned duties with classroom teachers to coordinate instructional efforts.
• Provided extra assistance to students with special needs, such as non-English-speaking students or those with physical and mental disabilities.
• Tutored and assisted children individually and in small groups to help those master assignments, and to reinforce learning concepts presented by teachers.
• Observed students' performance, and recorded relevant data to assess progress.
• Discussed assigned duties with classroom teachers to coordinate instructional efforts.

Adapted teaching methods and instructional materials to meet students' varying needs, abilities, and interests.Observed and evaluated students' work to determine progress and make suggestions for improvement. Planned and conducted activities for a balanced program of instruction, demonstration, and work time that provided students with opportunities to observe, question, and investigate.Instructed students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.Maintained accurate and complete student records as required by laws or administrative policies.

Assisted soldiers returning form Iraq; oversaw the daily, weekly, and monthly input of ordering data as it applied to the reconstitution of the reserve and national guards units; and ensured all units were 100% constituted before the 360th day after returning from Iraq.

• Maintained and develop positive business relationships with a customer's key personnel involved in or directly relevant to a logistics activity.
• Developed an understanding of customers' needs and took actions to ensure attainment, such as the availability and allocation of materials, supplies, and finished products.
• Collaborated with other departments as necessary to meet customer requirements, to take advantage of sales opportunities or, in the case of shortages, to minimize negative impact on a business.
• Protected and controlled proprietary materials.Reviewed logistics performance with customers to ensure achievement of all benchmarks in compliance with service agreements.
• Developed and implemented technical project management tools such as plans, schedules, and compliance matrices.