Fleet Operations Manager Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Fleet Maintenance and Operations Manager and Military Veteran with over 20 years of proven experience in the United States Army. Accomplished measurable results while leading teams of 50+ in a dynamic, fast - paced environment. Possess a comprehensive background in day-to-day operational management, policy and procedure compliance, and safety derived from conducting domestic and global operations. Managed risk upon multiple lines to protect assets, property, and equipment valued over $50M while meeting the expectations of senior leadership. Possess extensive knowledge in staff development, business administration, and personnel management. Recipient of multiple awards for outstanding performance and professionalism. Career supported by a Bachelor Degree in Business Administration and Management.
  • Safety & Risk Assessment
  • Budget Allocation
  • Training & Development
  • Policy Implementation
  • Organization & Communication
  • Microsoft Office Suite Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Software: Microsoft Office (2010, 2013), SharePoint, Adobe Acrobat
  • Operating Systems: Mac / Microsoft Windows 8, Windows 10
10/2014 to Present Fleet Operations Manager Avo | New York, NY,
  • Supervised 6 diverse departments comprised of 800+ employees who supported, monitored, and tracked maintenance actions on over 10K pieces; increased readiness from 91% to 98% in just 6 months.
  • Assigned work to 42 employees and assessed completed projects; provided semi-annual performance reviews to 9 staff members focusing on both strengths and areas needing improvement.
  • Provided timely and accurate analysis of production, inventory, and personnel issues to department managers and executive leadership; developed a Maintenance Managers course for 125 staff members.
  • Ensured compliance of 400+ safety policies and procedures; instituted a discipline program which earned accolades and the highest marks during the annual inspection.
  • Oversaw administrative functions; planned and coordinated moves, ordered over $2 Million in supplies, and maintained an inventory of $500K with 100% accountability; troubleshot building and equipment issues.
  • Developed a battery recharging program that resulted in a $120K annual cost savings for the company.
09/2011 to 09/2014 Quality Assurance Inspector General Dynamics | Panama City, FL,
  • Conducted inspections of company assets and checked for validation of company policies and regulations; provided constructive feedback to leadership and complainants, and provided training on proper procedures.
  • Resolved issues that affected the morale and welfare of a community of 220,000 employees and their family members; conducted fair, impartial, and objective fact-finding inquiries and investigations.
  • Facilitated 150 training sessions with managers; provided resources and referenced local policy and company regulations to assist leadership in selecting the most effective course of action for problem resolution.
11/2005 to 08/2011 Fleet Maintenance Supervisor C&S Family Of Companies | Dallas, TX,
  • Performed scheduled and unscheduled maintenance on 215+ pieces of rolling stock valued over $50M; ensured company and environmental compliance programs were maintained.
  • Managed the planning, procurement and use of equipment needed to ensure timely and efficient response to 500+ maintenance services requests, resulting in on time and under budget completion
  • Completed over 800 maintenance work orders and installed over 1,500 new and refurbished parts; enforced the highest standards of safety resulting in an accident-free department.
  • Supervised the issue of repair parts and tools maintaining 100% accountability and ZERO losses; maintained an operational readiness rating of 96% and received outstanding annual inspection scores.
  • Trained and mentored 10 supervisors and 33 junior personnel; monitored a $1.5M budget ensuring funds were utilized properly and recoverable items were turned in to regain funds.
  • Ensured all related repair work orders were completed and processed in accordance with established guidelines.
  • Develop and oversee QA/QC inspection protocol of all work personnel and work performed.
09/2001 to 10/2005 Personnel Manager Talent Recruiter First Transit | Midway, GA,
  • Interviewed and screened over 700 prospective applicants; presented employment opportunities to candidates and collaborated with civic leaders and public officials within the community.
04/1991 to 08/2001 Diesel Maintenance Technician US Army | City, STATE,
  • Maintained diesel engine vehicles, associated trailers, material handling equipment, power generation systems and sub-systems.
  • Effectively troubleshot and repaired electrical, fuel, air brakes and hydraulic systems meeting company's production goals by maintaining cost effective levels of spare parts inventory.
Education and Training
Expected in 2012 Bachelor of Science | Business Administration & Management Columbia Southern University, , GPA:
Business Administration & Management
English & Spanish
administrative functions, Adobe Acrobat, Budget, Databases, English, environmental compliance, Facilities Management, funds, inspection, inventory, leadership, Mac, Excel, Microsoft Office, Microsoft Office Suite, Outlook, PowerPoint, SharePoint, Microsoft Windows 8, Windows, 98, Word, Operating Systems, performance reviews, personnel, policies, power generation, problem resolution, procurement, QA, Risk Assessment, Safety, Spanish, Supervisor, validation
Additional Information
  • Recruiting and Retention School, US Army SELECT AWARDS Meritorious Service Medal (2) Army Commendation Medal (3) Army Achievement Medal (4) National Defense Service Medal Global War on Terrorism Service Medal

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Resume Overview

School Attended
  • Columbia Southern University
Job Titles Held:
  • Fleet Operations Manager
  • Quality Assurance Inspector
  • Fleet Maintenance Supervisor
  • Personnel Manager Talent Recruiter
  • Diesel Maintenance Technician
  • Bachelor of Science

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