Motivated Fleet Manager well-educated in all regulatory requirements, including OSHA. A diligent leader dedicated to routinely maintaining all company work vehicles. Ready for a new role working as part of a highly talented operations team. Detail-oriented leadership with great communication and computer skills and a track record of executing maintenance program proficiencies to exceed operational goals. Resourceful and efficient fleet maintenance supervisor with over 13 years of experience developing strong leadership and relationship-building skills that support high levels of productivity. Adept at scheduling and directing work activities while providing direction and leadership to drivers and other operations staff. Capable of conducting and processing company auditing. Organized and efficient with outstanding interpersonal skills. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success.
- Recordkeeping
- Government regulatory requirements
- Routing and scheduling
- Safety protocol
- Inspection and quality assurance
- Fleet monitoring
- Employee management
- Staff training and development
- Administrative cost reduction
- MS Office suite
- Coaching and mentoring
- Vehicle inspections
- Policy development
- Vehicle maintenance
Elkhart, IN, 09/2009 - Current
- Minimized expense spending by procuring vehicle inventory to ensure optimal cost savings.
- Supported leadership by delegating assignments and monitoring mechanic performance to ensure timely work completion.
- Responsible for day to day operations of vehicles relating to the mechanics, body shop and outside agencies.
- Aided senior leadership by generating daily reports to recommend corrective actions and improvements.
- Oversaw the installation of all wheelchair securement devices in new vehicles to comply with NYS DOT Regulations.
- Conducted safety meetings to share best practices that deterred operational risks.
- Identified issues with work vehicles and put in maintenance requests with shop department.
- Streamlined operational efficiencies by supervising vehicle and equipment overhaul on an ongoing basis.
- Communicated in positive manner at all times with staff, including upper management and drivers to promote building of lasting relationships.
- Supervised driver information, including estimated time of arrival and planned time of arrival, which helped in scheduling.
- Supported senior leadership during executive decision-making processes by documenting equipment transfers and sales details.
- Sustained safety protocols, ensuring proper and cost-effective usage of vehicles and equipment.
- Mentored drivers and encouraged employees to effectively manage time, resulting in optimal mileage performance.
- Supervised employees to ensure optimal productivity in all job tasks and duties.
- Observed strict safety measures and made sure all drivers were equipped with knowledge needed to work safely.
- Investigated all motor vehicle accidents.
Newington, CT, 06/1992 - 11/2009
- Monitored dispatch board and adjusted call priorities regularly based on company needs.
- Reported delays, accidents or other traffic and transportation situations.
- Communicated with individuals within inbound call center setting to complete dispatch support for all trips.
- Accurately and efficiently responded daily requests.
- Tracked all changes in computer system to keep records current and accurate.
- Managed daily trips and work schedules to maximize coverage.
- Kept detailed and updated records of calls in physical and electronic databases.
- Oversaw investigation and resolution of customer issues.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
- Alerted drivers of road and weather hazards in real time to avoid driver accidents.
- Supervised driver dispatching, route planning and vehicle tracking for over 60 vehicles/drivers.
- Maintained current knowledge of all personnel in field and all completed trips.
- Scheduled and dispatched daily roadside assistance based on drivers locations.
- Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives.
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Rio Linda, CA, 11/1986 - 06/1992
- Transported clients to events and programs according to activity schedule.
- Document daily mileage, gas and other data.
- Completed customer trips and collected payments when applicable.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Utilized GPS to optimize routes and continuously complete trips on time.
- Consulted with customers to gain feedback and address their concerns.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Checked vehicle after each shift for any damage.
- Transported clients to specified destinations safely and on-time.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
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Resume Overview
School Attended
- Bishop Kearney High School
- Rochester Institute of Technology
- Monroe Community College
Job Titles Held:
- Fleet Manager
- Dispatcher
- Driver
Degrees
- High School Diploma
- Associate of Science
- NYS Article 19-A Examiner Certificate
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