Passionate and hardworking professional looking to transition into a long lasting and meaningful career within the U.S. Fish and Wildlife Service. Expert communicator wanting to make a positive impact on the Environment and Natural World through fostering and nurturing customer relations, and driving improved organization wide results.
• Outstanding managerial, leadership, change management, team building, problem solving, conflict resolution, budgeting, and decision making skills • Education and training in natural resource management, environmental issues, and sustainable solutions | • Motivated advocate for proper wildlife and resource management/education in community and region |
• Leadership/managerial position within military unit of 170 Airmen; advises unit Commander on all matters to include health, moral, and overall status of the personnel in the organization
• Develop and implement change management initiatives within unit across all levels; also negotiate change at higher headquarter levels
• Work with internal/external partners on strategic planning and analytic analysis regarding unit manning, budget, training, and retention
• Provide oversight of all communication strategies within unit to include written, verbal, interpersonal, and social media platforms
• Identify and uphold long term organizational values and goals; ensure understanding of and adherence to these standards
• Counsel and provide guidance/mentorship/motivation to all unit members; utilize host of resources to mitigate mental health, family, personal, professional, financial, and disciplinary issues
• Communicate and work with internal/external agencies on unit matters and nurture interpersonal relationships with customers/personnel
• Serve as voice of the Airmen to the Commander and vice versa; liaison between higher headquarters, officer corps, and enlisted members
• Perform HR tasks to include recruitment/termination, screening/interviewing applicants, conduct orientation/training, budget/payroll management, research/enforce policies, counsel employees, administer disciplinary actions, oversee employee satisfaction and productivity, manage reward/appreciation programs, brief employees on benefits programs, process transfer requests/promotions, records management, handle employee concerns/grievances, conduct and review performance evaluations, implement risk management practices
• Recognized as 2019 "First Sergeant of the Year" at Minneapolis base level; moving on to compete against peers at Air Force level
• Managed overall operations and leasing of diverse, fast-paced apartment community of 304 multi-family homes
• Led/supervised team of eight; responsible for interviewing, training, scheduling, mentoring, developing, and accountability of employees
• Processed project change requests and performed research to handle large scale remodeling effort; liaison between tenants, contractors, and corporate office
• Maintained attractive facilities to potential tenants by organizing regular maintenance, repairs, and capital improvement projects; coordinated and negotiated with contractors/vendors for bid proposals
• Boosted occupancy to 95% by leveraging market knowledge and successful advertising and promotional strategies; set and monitored leasing goals for property
• Regularly interacted/communicated with tenants while offering strategic solutions to remedy problems/concerns; organized resident retention activities
• Oversaw property financials and created annual budget analysis and strategic plan; responsible for accounts receivable, rent collection, and bank deposits
• Prepared and managed operating procedures, lease records, written tenant correspondence, and weekly/monthly/quarterly reports
• Engaged with prospective tenants and performed tours of premises; conducted applicant screening and approvals/denials
• Processed and oversaw evictions while maintaining open communication to attorneys/corporate office as needed
• Implemented risk management strategies and practices for safety, cleanliness, and compliance with applicable housing laws
• Handled disciplinary actions, performance appraisals and terminations of staff members when necessary; resolved conflicts within team
• Participated in daily communications to corporate office, regional manager, tenants, leasing team, service team, and vendors via written and verbal means
• Successfully navigated team and tenants through management company take-over; utilized expert leadership skills to minimize stress
• Program Manager of Training Flight; Awarded “Outstanding Performance” during base-wide inspection; regarded as best out of 40 managers Air Force-wide
• Lead Program Manager charged with writing/editing first policy guidance for program; work was accepted and implemented by Air Force Reserve Command top level leadership
• Managed, instructed, trained, disciplined, motivated and mentored over 200 members transitioning into military life
• Developed and tracked monthly/yearly program metrics and reported to headquarters for records/data collection
• Composed monthly newsletter correspondence highlighting program activities and accomplishments; distributed base-wide
• Wrote complex annual performance reviews, promotion packages, and awards for subordinates
• Created and implemented training objectives and training tools for all 40 programs nation-wide
• Provided mentoring and counseling to members in regards to personal and work lives
• Implemented risk management practices; ensured training and adherence to safety expectations
• Coordinated with external agencies to establish pay, ID cards, security clearances, lodging, meals, medical care, and family assistance for members for several months while in program; served as liaison between members and external personnel/leadership
• Perform HR tasks to include recruitment/termination, screening/interviewing applicants, conduct orientation/training, budget/payroll management, research/enforce policies, counsel employees, administer disciplinary actions, oversee employee satisfaction and productivity, manage reward/appreciation programs, brief employees on benefits programs, process transfer requests/promotions, records management, handle employee concerns/grievances, conduct and review performance evaluations, implement risk management practices
-Environmental Track and Minor in Sustainability Studies
-GPA: 3.65
-Dean's List fall 2013 and spring 2014
-Distinguished Graduate (top 10% of 176 students)
• Outdoor enthusiast who enjoys advocating for and protecting the natural world. Interested in wildlife and resource management, shoreline restoration, contamination prevention, and moving toward sustainable methods and solutions for preservation and conservation of ecosystems.
• Avid horseback rider who enjoys utilizing state parks for riding and camping. Also enjoys fishing, hiking, bike riding, sight seeing, and bird watching.
• Enjoy volunteer work and have participated with many organizations such as Veteran's Affairs, Habitat for Humanity, Feed my Starving Children, Boys and Girls Club, The United Heroes League, therapeutic horseback clinics for veterans and disabled persons, St. Croix County Sheriff's Department.
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