first processing manager hr generlist resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Experienced Supervisor and dedicated team player experienced in overseeing operations of individual and company goals. Interested in growing with a company with opportunities to advance and exceed company expectations. Willing to travel as needed.

  • Exceptional verbal/written communication
  • Customer service mindset
  • Project coordination
  • Detail-oriented
  • Strategic thinker
  • Reliable
  • Professional demeanor
  • People-oriented
  • Organized
  • Maintains confidentiality
  • Staff training and development
  • Effective time management
  • Dependable
03/2021 to Current HR Manager Kohler | Milwaukee, WI,
  • Recruited applicants for vacancies to fill open positions with qualified staff.
  • Prepared and led new employee orientation to familiarize with company policies, procedures, culture and campus.
  • Communicated with supervisors to plan and review employee evaluations.
  • Administered employee benefits and led open enrollment process, informing and coaching employees.
  • Held exit interviews and documented information discussed with employees.
  • Scheduled random drug testing for employees to diminish regularity risks.
  • Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns.
  • Reduced accidents in workplace by implementing safety policies and procedures.
01/2021 to 03/2021 Optician Technician Faurecia Interior Systems | Blue Springs, MO,
  • Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
  • Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
  • Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
  • Telephoned appointment-holders on day before to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon eyewear availability.
  • Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
  • Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
  • Performed clerical duties, including pasting refractor receipts, entering data into spreadsheets and alphabetizing folders and invoices.
  • Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
  • Maintained smooth patient flow throughout facility, promoting efficient overall operations.
03/2018 to 04/2020 First Processing Manager/ HR Generlist 7-Eleven, Inc. | Newington, CT,
  • Direct oversight of First Processing fuctions with 98 employees and 2 Production Supervisors. Departments are from live receiving thru kill continuing to pack out department participating in development and managing efficiency
  • Training employees:planning,assigning,and directing work;appraising Performance, administering recognition and/or discipline, addressing complaints and resolving problems. Daily time for employees and final payroll at the end of the week. Documenting occurrences having one on one conversations on their absent ism encouraging retention. Following policies and procedures including written documentation of disciplinary actions up to termination. Weekly safety meetings,audits,accident investigations and ongoing awareness of engaging employees in safety
  • Managing incoming pounds per day with close observation of average weight to capture product for daily orders. Monitoring how much is packed out per hour with available product with ability to make calls of what size is needed to complete orders. Daily yield test are performed every hour in capturing yield involving maintenance to make necessary adjustments to Auto machines as needed
  • Quality control with QA maintain proper procedures and policies to ensure we are producing safe quality foods. Observing department for any potential NR working relationship with USDA in maintaining process to our standards and USDA standards. Promote safe and productive work atmosphere for employees
  • Maintain an open door policy and going the extra step in engaging with employees on daily basis.Performe daily GMP,SSOP, 5S, PIP observations and HACCP certified. Assisting Operation Manager in their absence during the shift to maintain updates and meet production orders
01/2006 to 10/2017 Supervisor Level 2 Wayne Farms LLC | City, STATE,
  • Managed up to 45 up to 110 employees if different areas of the plant. Recruited potential candidates for company job fair. Interviewing/hiring good candidates assisting with on board orientation. 
  • Training Debone Supervisor involved in coaching during first 6 weeks of training. Motivating positive feedback from employees reassuring them of the ergonomic process of Debone. Met daily with new hires assisting them with any issues they may be having while working on the cone line also preparing employees of the process and the gradual speed increase. Involved with Temp Agency in training employees from different countries.
  • Monthly safety, BBS observations, accident investigations and on going reinforcement of safety policies. Performed GMP, 5S, SSOP HACCP, PIP, JSA, USDA and water conservation training's. Created spreadsheet to track cost savings project identifying potential improvements to decrease waste and improve profit in line efficiency. Involved in knife room documentation and monitoring the tool accountability procedure. 
  • Quality control collaboration with QA ensuring quality was meeting specs for customers. Performing and documenting daily tests to capture any loss that could be potential product.Inspecting final product before shipping such as labels, temps and loading on time.
  • Daily e-time performed on employees managing any errors and final payroll audited performed weekly. Documenting all occurrences when employees were absent having one on one conversations when absents were re-occurring. Following all policies and procedures including written documentation of disciplinary actions up to termination.
  • Assisted Shift Manager in absence of Superintendent physically updating production during shift in order to meet production orders. Monitoring the production floor for any potential NR's which  could be prevented also documenting training to educate employees of what an NR consisted of and how to look for potential NR violations.
    02/2000 to 10/2005 Secretary/Receptionist Assistant to Director Help Of Fort Meade-United Way Agency | City, STATE,
    • Secretary/Assistant for a United Way non profit organization which provided services to individuals and families in a time of crisis.
    • Assisted clients in applications to provide families with vouchers for housing,rental assistance, food vouchers and metal health services.
    • Collaborated with local thrift store where residents donated clothing in which proceeds went to agency. These clothes were also given to families in emergency crisis situations and remaining items were sold at a low cost to the public.
    • Participated food drives along with the Agape Food Bank in stocking a pantry in facility for immediate food assistance.
    • Participated in commercial for Ford dealership which partnered with agency began a program for single parents to purchase a used car at a discounted rate /$25 a month.
    • Photocopied all ID's. correspondence, documents and agency leaflets.
    • Maintained the master calendar for client appointments and up coming events in the community. 
    • Received and disbursed all incoming mail answering mail in timely manner.
    • Maintained office supplies by checking stocks and placing orders. Coordinated and scheduled meetings and telephone conferences.
    • Preparation of correspondence for up coming and on going events involving sponsors and potential partnerships.
    02/1994 to 09/1999 Sales Associate/Cashier Walmart | City, STATE,
    • Completed purchases with cash, credit and debit payment methods.
    • Listened to customer needs and preferences to provide accurate advice.
    • Met incoming customers and provided immediate assistance.
    • Trained all new sales employees on effective techniques.
    • Answered incoming telephone calls with professional and knowledgeable responses.
    • Organized items in visually appealing manner.
    • Worked flexible schedule to accommodate changing customer levels.
    • Provided expert product and service information.
    • Cash handling for opening and closing cash drawer daily.
    Education and Training
    Expected in High School Diploma | Lake Wales Senior High School, Lake Wales, FL GPA:
    Additional Information
    References are available upon request.
    Skill Set
    • Vice President of Safety Committee
    • Committee member of water conversation program
    • Committee Member of Employee attendance program
    • Committee member on recognition program
    • Attended crucial conformation training and manager improvementclasses.

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    Resume Overview

    School Attended

    • Lake Wales Senior High School

    Job Titles Held:

    • HR Manager
    • Optician Technician
    • First Processing Manager/ HR Generlist
    • Supervisor Level 2
    • Secretary/Receptionist Assistant to Director
    • Sales Associate/Cashier


    • High School Diploma

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