first line supervisor resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Hard-working Supervisor with exceptional experience leading teams, delivering results, and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

  • Achieved personnel satisfaction through effectively helping with personnel issues and questions.
  • Achieved accurate and on-time processing all employee evaluations, pay and entitlements, record modification and the issuance of travel passes to employees living abroad.
  • Improved office efficiency and customer service by overhauling previously haphazard filing system
  • Trained and supervised over 30 employees during a 4 year time span.
  • Worked directly with the senior management, ensuring all policy were in compliance on a daily basis.
  • Assisted onboarding over 1000 employees during his tour in Okinawa, Japan.
  • Maintained the accountability for approximately 300 Service members spread out over three operational bases aboard Okinawa, Japan.
  • Administrative support
  • Customer service
  • Flexible & Adaptable
  • Microsoft Office
  • Excellent work ethic
  • Planning and Coordination
  • Training And Development
  • Team Leadership
  • Firearms safety training
  • Safety-Oriented
  • Attention to detail
  • Meetings
  • Evaluation
Work History
First Line Supervisor, 03/2020 to 05/2021
Advansix IncParsippany, NJ,
  • Managed 30 employees to reduce workflow stoppage and achieve on-time project completion.
  • Facilitated communication and coordination between employees and management by conducting daily, weekly and monthly meetings to ensure communications was maintained
  • Instructed senior leaders on appropriate employee corrective steps.
  • Maintained current knowledge of Department of Defense regulations and legislation to amend policies as needed and promote compliance.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Adhered to all Department of Defense regulations and managed payroll and entitlements for over 4,500 members.
  • Developed succession plans and promotion paths for all staff.
Team Leader, 03/2020 to 06/2021
The Rank GroupBurton, MI,
  • Oversaw daily operations to ensure high levels of productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Supervised work of contracted employees to keep on task for timely completion.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Accomplished multiple tasks within established timeframes.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Mentored and guided employees to foster proper completion of assigned duties.
Legal Administrative Specialist, 01/2019 to 03/2020
Department Of Veterans AffairsAstoria, OR,
  • Analyzed probable outcomes of cases using knowledge of legal precedents.
  • Prepared for trials, conducting legal research and drafting pleadings.
  • Managed accounts and client records of clients, observing confidentiality and extreme discretion.
  • Handled office scheduling and made notes for deadlines, motions and other important dates.
  • Prepared case summaries for mediation conferences.
  • Reviewed, edited and proofread legislation drafts for proper grammar, spelling, punctuation and formatting.
Administrative Specialist, 01/2018 to 06/2021
Us Department Of TransportationWilmington, NC,
  • Scheduled meetings booked meeting rooms and prepared meeting agendas.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
  • Maintained and optimized Senior leaders' calendars and scheduled appointments and meetings and addressed conflicts with adequate time for preparation, follow-up and planning.
  • Produced highly accurate internal and external letters and memoranda.
  • Prepared project documents, reports and brochures.
  • Monitored and directed incoming mail and prepared outgoing mail.
  • Trained admin support team on new processes and commitment to quality and customer satisfaction.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
High School Diploma: , Expected in 05/2017 to Stratford High School - Goose Creek, SC
GED: , Expected in to University Of Maryland - Baltimore County - Baltimore, MD

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Resume Overview

School Attended

  • Stratford High School
  • University Of Maryland - Baltimore County

Job Titles Held:

  • First Line Supervisor
  • Team Leader
  • Legal Administrative Specialist
  • Administrative Specialist


  • High School Diploma
  • GED

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