Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Accomplished Assistant Manager with 5 years of experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Committed Personal Care Assistant skilled in supervising and assisting clients with meal preparation and daily activities to promote independence. Caring and compassionate with proven history of positive client feedback.
Knowledgeable and dedicated customer service professional with extensive experience in Caregiving industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Skills
Employee performance evaluations
Recruiting and interviewing
Cost Control
Strategic Planning
Training
Staff Management
Business planning
Employee scheduling
Staff supervision
Bookkeeping
Recordkeeping
Accounting Systems
Computer proficiency
First aid and safety
Care plan assessment
Progress documentation
Community integration
Meal Planning and Preparation
State regulations knowledge
Patient Care
Cleaning
Patient Bathing
Compassionate Care
Chronic disease management
Behavior Management
Medication Administration
Client rapport
Work History
10/2020 to 03/2021
First Assistant ManagerSonic Drive-In – Colonial Heights, VA,
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Maintained and processed invoices, deposits and money logs.
Accurately calculated deductions and processed payroll for 20 employees.
Verified over $10,000.00 of cash and credit payments daily.
04/2018 to 11/2020
Personal Care AssistantFive Star Quality Care, Inc. – Jefferson City, MO,
Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Worked to improve and enhance patient lives through effective and compassionate care.
Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Provided compassionate and patient-focused care to cultivate well-being.
Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
11/2019 to 05/2020
Personal Care AssistantFive Star Quality Care, Inc. – Albany, NY,
Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Maintained clean, safe and well-organized patient environment.
Supervised daily activities and provided assistance when needed.
Provided compassionate and patient-focused care to cultivate well-being.
Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Provided safe mobility support to help patients move around personal and public spaces.
Monitored clients' overall health and well-being and noted any significant changes.
Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
04/2015 to 12/2019
Personal Care AssistantFive Star Quality Care, Inc. – Salem, OR,
Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Provided safe mobility support to help patients move around personal and public spaces.
Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
Developed rapport to create safe and trusting environment for care.
Recognized and reported abnormalities and/or changes in patients' health status to case manager.
Monitored progress and documented any patient health status changes, keeping healthcare team updated.
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