FIOS TECHNICIAN Resume Example Company Name

FIOS TECHNICIAN

Executive Summary

Experienced professional with strong leadership and relationship-building skills.

Core Qualifications

Professional Experience

FIOS TECHNICIAN10/2016 to CurrentCompany NameCity, State

Identified areas of operation that need upgraded software, voicemail, and telephone equipment.
Install phone, internet and television services.
Troubleshoot existing Fios systems.
Certified on bucket truck operation.
Maintained friendly and professional customer interactions.
Input job information into company system after each job to explain scope of work done after each one is finished.

OWNER07/2015 to CurrentCompany NameCity, State

Manage team of 4 professionals.
Received and processed cash and credit payments for in-store purchases.
Placed special merchandise orders for customers.
Shared product knowledge with customers while making personal recommendations.
Maintained friendly and professional customer interactions.
Created strategies to develop and expand existing customer sales, which resulted in a 30% increase in monthly sales.

OWNER01/2014 to 03/2016Company NameCity, State

Owner/Operator01/2013 to 10/2016Company NameCity, State

Owner operator of contracting business that installs satellite equipment for DirecTv.
Have successfully ran crews of 10-20 installers at a time.
Installed satellite TV systems in residences and businesses.
Carefully explained all aspects of running the cable system to customers.
Examined systems to locate problems such as loose connections and broken insulation.
Maintained spare equipment and parts and managed inventory.

Supervisor/Lead Technician01/2010 to 12/2012Company NameCity, State

Installed satellite TV systems in residences.
Explained company offerings to promote products and services to clients.
Supervised equipment returns, including obtaining all relevant data.
Installed and removed DirecTv systems, including pulling wire, device termination and mounting back boxes.
I was in charge of overseeing 10-15 technicians and doing site inspections for work.

Satellite Installer11/2007 to 12/2009Company NameCity, State

Installed satellite TV systems in residences.
Documented and reported each installation in company log book.
Supplied technical and customer service support by phone and in person.
Explained company offerings to promote products and services to clients.
Installed and removed DirecTv systems, including pulling wire, device termination and mounting back boxes.

Historical Restoration01/2005 to 11/2007Company NameCity, State

I restored federal and historical buildings and landmarks.Some of the duties I performed and was responsible are as follows: Organized assigned tasks for completion on individual and team levels.
Operated power saws, planers, jointers, routers and pneumatic equipment.
Managed work crews on the construction of residential, commercial and industrial buildings.
Built and disassembled scaffolds, bracing and barricades.
Mixed mortar, plaster and grout according to standard formulas.
Installed, repaired and rebuilt tile, brick and stone surfaces.

MANUFACTURING QUALITY ENGINEER08/2003 to 01/2005Company NameCity, State

I was responsible for inspecting and looking for defects of propeller blades for Apache Helicopters.

ZERO DEGREE WAREHOUSE PICKER11/2001 to 08/2003Company NameCity, State

Some of my duties included, Selecting products for specific routes according to pick sheets.
Oversaw special orders and after-hours, urgent shipping jobs.
Unloaded, picked, staged and loaded products for shipping.
Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.
Worked at a rapid pace to meet tight deadlines.
Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.

Metallurgical Lab Technician07/1996 to 09/2001Company NameCity, State

Education

1996Saucon Valley High SchoolCity, State

Resume Overview

School Attended

Job Titles Held:

Degrees