Fine Jewelry Sales Associate Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Motivated customer service specialist with over 15 years retail experience in a fast-paced, team-based environment.

  • Cash handling and management
  • Positive and friendly
  • Detail-oriented
  • Excellent work ethic
  • Team building expertise
  • Goal-oriented
  • People-oriented
  • Exceptional time management skills
  • Strong interpersonal skills
  • Strong conflict resolution skills
  • Selecting frames
  • Appointment scheduling
  • Patient testing
  • Insurance approvals
Work History
04/2016 to 01/2019 Sales Associate Petco | Delafield, WI,
  • Identified and qualified customer needs, developed Sales strategies and negotiated and closes profitable projects with a 85% success rate.
  • Built strong client relationships and provided high value-adding services, resulting in a 15% company market share increase.
  • Developed and maintained relationships with customers
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
10/2011 to 02/2016 Manager University Of Maryland | Berwyn Heights, MD,
  • Met all customer call guidelines including service levels, handle time and productivity.
  • Solved unresolved customer issues.
  • Promptly responded to inquiries and requests from prospective customers.
  • Identified individual development needs with appropriate training.
  • Scheduled staff shifts to cover peaks and lulls in customer inquiries.
  • Strong leader of customer support staff.
  • Trained staff on operating procedures and company services.
  • Updated customer orders from start to finish in an accurate and timely manner.
10/2009 to 02/2011 Sales Consultant Levin Furniture | East Pittsburgh, PA,
  • Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 85% success rate.
  • Consistently hit and exceeded sales goals by 20%.
  • Maintained and organized a customer database 
09/2006 to 11/2009 Fine Jewelry Sales Associate Belk | Hartsville, SC,
  • Greeted all guests in a warm and friendly manner to create a positive first impression 
  • Established a strong relationship with client base to generate long term business.
08/2018 to Current Optician Premise Health | Ventura, CA,
  • Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
  • Completed detailed measurements of client faces to document details such as eye size and optical centers, vertex and pupillary distances and temple length
  • Managed check-in and check-out procedures, verified patient information and submitted lense orders.
  • Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
  • Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
  • Helped clients try on and select new frames and recommended lens options to meet specific needs.
  • Conducted initial patient tests such as pressure evaluations, acuity assessments and autorefraction evaluations.
  • Completed specialized test, including field of vision, OCTs and pachymetry evaluations.
Expected in 1986 High School Diploma | Glen Burnie High School, Glen Burnie, MD GPA:

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Resume Strength

  • Personalization
  • Target Job

Resume Overview

School Attended
  • Glen Burnie High School
Job Titles Held:
  • Sales Associate
  • Manager
  • Sales Consultant
  • Fine Jewelry Sales Associate
  • Optician
  • High School Diploma

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