fine jewelry sales associate resume example with 13+ years of experience
Jessica Claire
- Montgomery Street, San Francisco, CA 9XXX5 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Professional Summary
Motivated customer service specialist with over 15 years retail experience in a fast-paced, team-based environment.
Skills
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Work History
Sales Associate, 04/2016 - 01/2019
Petco – Delafield, WI
Petco – Delafield, WI
- Identified and qualified customer needs, developed Sales strategies and negotiated and closes profitable projects with a 85% success rate.
- Built strong client relationships and provided high value-adding services, resulting in a 15% company market share increase.
- Developed and maintained relationships with customers
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Manager, 10/2011 - 02/2016
University Of Maryland – Berwyn Heights, MD
University Of Maryland – Berwyn Heights, MD
- Met all customer call guidelines including service levels, handle time and productivity.
- Solved unresolved customer issues.
- Promptly responded to inquiries and requests from prospective customers.
- Identified individual development needs with appropriate training.
- Scheduled staff shifts to cover peaks and lulls in customer inquiries.
- Strong leader of customer support staff.
- Trained staff on operating procedures and company services.
- Updated customer orders from start to finish in an accurate and timely manner.
Sales Consultant, 10/2009 - 02/2011
Levin Furniture – East Pittsburgh, PA
Levin Furniture – East Pittsburgh, PA
- Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 85% success rate.
- Consistently hit and exceeded sales goals by 20%.
- Maintained and organized a customer database
Fine Jewelry Sales Associate, 09/2006 - 11/2009
Belk – Hartsville, SC
Belk – Hartsville, SC
- Greeted all guests in a warm and friendly manner to create a positive first impression
- Established a strong relationship with client base to generate long term business.
Optician, 08/2018 - Current
Premise Health – Ventura, CA
Premise Health – Ventura, CA
- Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
- Completed detailed measurements of client faces to document details such as eye size and optical centers, vertex and pupillary distances and temple length
- Managed check-in and check-out procedures, verified patient information and submitted lense orders.
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
- Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
- Helped clients try on and select new frames and recommended lens options to meet specific needs.
- Conducted initial patient tests such as pressure evaluations, acuity assessments and autorefraction evaluations.
- Completed specialized test, including field of vision, OCTs and pachymetry evaluations.
Education
High School Diploma: , Expected in 1986
Glen Burnie High School - Glen Burnie, MD
Glen Burnie High School - Glen Burnie, MD
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Resume Overview
School Attended
- Glen Burnie High School
Job Titles Held:
- Sales Associate
- Manager
- Sales Consultant
- Fine Jewelry Sales Associate
- Optician
Degrees
- High School Diploma
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