Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Wholesale Recognition Award Program winner in September 2015 for transferring approximately 90 technology FTEs and associated AUs from Capital Finance's Strategic Services Group to TOG within a two month period aligning with E&E 2020 initiatives.
Created detailed backup documentation to support plan transfers and eagle entry/glides for reorganization.
Analyze monthly reports and provide financial guidance for based on trends in business activities such as hiring and direct expenses.
Research financial questions and collaborate with Accounting to correct any expense errors.
Initiated change to send monthly reports to ten Shared Service Group (SSG) Managers to show comparison of actual financials compared to Plan and Outlook.
Created the Outlook Statements to show the P/L's at each SSG's lowest levels.
Reorganized several SSG department hierarchies to reflect new subgroups, regions, and direct reports and their AUs in order to provide visibility into financial spending at a detailed level Coordinate with Consolidation team during month end to analyze and report on trends, identify risks and opportunities, and tell the financial story including variances for the month Assisted with WFCF project to map all non-bank AU FTEs into new or existing bank AUs.
Audited reports for Admin's 175 FTEs highlighting changes and inconsistencies and confirmed with managers before the system update in Dec 2014.
06/2012 to 04/2014
Senior Business AnalystTigerspike – San Jose, CA,
Provided functional and technical support to the Financial Aid and Student Financials departments at Pepperdine's five schools throughout daily operations Responded immediately to critical technical and functional issues reported by users by investigating situations, testing solutions, and validating results to resolve problems quickly Planned, analyzed, developed, managed, and implemented multiple projects simultaneously.
Considered budget, cost, and human capital resources when prioritizing projects and accessing risk.
Provided continuous feedback and progress reports to senior administration Maintained network of relationships with University community leaders to identify and develop technical solutions to meet key business needs that would automate, simplify, or streamline processes Participated in University initiatives to upgrade systems, tested and applied critical fixes at least once a quarter, and implemented new and inventive solutions while shepherding the University's information and minimizing security risks.
04/2007 to 06/2012
Manager of Database and FinancePepperdine University – City, STATE,
Manager of Database and Finances Collaborated with PeopleSoft consultant and developer throughout a two year project to create a customized bolt-on for the University's International Programs department and implement fixes and small modifications after go-live Maintained internal database integrity as a Super User; updated setup tables; processed student applications; produced queries and statistical reports; identified and solved problems; submitted and tested system modifications Produced PeopleSoft documentation and provided training to all visiting faculty and new International Program employees Created special summer program budgets each year; reviewed six overseas program budgets monthly.
Education
Expected in 2011
Masters of Business and Administration: Pepperdine University Pepperdine University's School of Law Straus Institute - , GPA: GPA: 3.929 Beta Gamma Sigma International Business Honor Society
*CALI Excellence for the Future Award for Dispute Resolution and Religion GPA: 3.929 Beta Gamma Sigma International Business Honor Society
*CALI Excellence for the Future Award for Dispute Resolution and Religion
Expected in 2006
Bachelors of Science: Finance Pepperdine University Seaver College - Malibu, CA GPA:
Expected in
Studied abroad in Heidelberg, Germany 2003-2004, Washington, DC Internship Program Summer 2005: - , GPA:
Additional Information
Honors: Regent's Academic Scholarship 2002-2006, Christian Leadership Award 2002-2006
Strengths
*Project management; Analyzing, improving, and implementing new or existing systems; Troubleshooting; Communicating written and verbal information to business partners; Documenting detailed processes
*Strengths Finder: Responsibility, Achiever, Communication, Developer, Consistency Myers-Briggs: ESTJ
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School Attended
Pepperdine University Pepperdine University's School of Law Straus Institute
Pepperdine University Seaver College
Job Titles Held:
Financial Consultant
Senior Business Analyst
Manager of Database and Finance
Degrees
Masters of Business and Administration
Bachelors of Science
Studied abroad in Heidelberg, Germany 2003-2004, Washington, DC Internship Program Summer 2005
