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Financial Center Manager Resume Example

Resume Score: 90%

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FINANCIAL CENTER MANAGER
Summary
Experienced professional with a successful career in consumer banking, leadership, and risk management. Proactive approach has resulted in capturing numerous accounts, expanding client base, and initiating fraudulent account closures. Proficient in AML, BSA, OFAC, and regulatory compliance.
Highlights
  • Reliable
  • Excels in team leadership
  • Expert in risk management
  • Complex problem solving
  • Excellent multi-tasking skill
  • Excellent communication skills
Experience
Financial Center ManagerMay 2016 to Current
Company Name - City, State
Mentor staff to increase sales success and customer experience.
Exceed quarterly sales and service goals.
Consistently comply with company policies and government regulations.
Review and resolve customer concerns and complaints.
Consistently receive an exceeds rating on internal audit.
Initiated and completed a financial center permanent closing.​
Financial Center Operations ManagerJun 2004 to May 2016
Company Name - City, State
Proficient in AML, OFAC, BSA, and all other bank regulatory compliance.
Recognize and report suspicious behavior to mitigate risk and losses.
Prepared center and associates for internal audits.
File all currency transaction, monetary instrument, and suspicious transaction reports.
Assisted in numerous fraudulent account closures.
Trained and developed new associates. 
Personal BankerAug 2002 to Jun 2004
Company Name - City, State
Met incoming customers and provided immediate assistance.
Listened to customer needs and preferences to provide accurate advice.
Gain new and deepen current client relationships.
Delivered exceptional account service to strengthen customer loyalty.
Bank TellerNov 2000 to Aug 2002
Company Name - City, State
  • Process client transactions accurately and efficiently while maintaining a balanced cash drawer.
  • Responsible for all incoming and outgoing cash shipments within the financial center.
  • Successful cash vault custodian. 
  • Identify fraudulent transactions and report to the appropriate areas.
Sales AssociateMay 1996 to Apr 1998
Company Name - City, State
Assist clients with purchases.
Open and arrange jewelry cases.
Prepare bank deposits.
Lockbox AssociateJul 1990 to Jun 1992
Company Name - City, State
Sort Mail
Process account transactions
Data entry
​
Skills
Leadership, advanced problem solving, customer service, and error free multi tasking skills.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Job Titles Held:

  • Financial Center Manager
  • Financial Center Operations Manager
  • Personal Banker
  • Bank Teller
  • Sales Associate
  • Lockbox Associate

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